How to book your end of tenancy cleaning in Horley
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
What's included in our move out cleaning in Horley
A full-service cleaning of every room is done as per official agency guidelines.
Living room/bedrooms cleaning – The cleaners will bring forth their meticulous approach to cleaning in order to deliver excellent results. They will make sure to dust and wipe down every reachable surface to ensure that the place is perfectly sanitary.
Bathroom scrubbing – The bathroom will be cleaned to perfection. The cleaners will use powerful detergents to scrub the toilet and the shower clean. Then they will move on to the fixtures and useable surfaces in order to bring complete cleanliness to the area. Everything will be polished and made shiny.
Kitchen and appliance cleaning – Please mind that in order for the tenancy cleaners to clean the fridge and the freezer of the property, these appliances have to be emptied out and defrosted before the service takes place. So please do so at least 24 hours before the appointment. All the kitchen appliances will be thoroughly cleaned. Also, the entire kitchen will be wiped down from top to bottom to ensure all usable surfaces are completely cleaned and sanitary.
Deep oven cleaning – Right now you are probably wondering about the cooking appliance of the property. Rest assured that we got you covered. We take the detachable parts and soak them in a dip tank filled with a professional cleaning detergent. The main body is scrubbed and made shiny. When all parts are cleaned, the cooker is assembled and ready for use.
Interior window cleaning – The cleaners will make sure that all the windows are cleaned from the inside. However, our service does not cover the outside of the windows. If you would like to take care of that as well, then you can arrange it for an additional charge.
How to enhance your tenancy cleaning in Horley
Deep Carpet Cleaning
If your tenancy agreement requires you to take professional care of the carpeting then we got you covered. You can easily add deep carpet cleaning to your end of tenancy booking, which is great for all kinds of carpets, rugs, and furniture.
Exterior Window Cleaning
Bring the windows of the property to a perfect shine by adding window cleaning on the outside as well.
Our deep cleaning method ensures a dust- and stain-free bed. The cleaning process used by the professionals is the best on the market and does wonders even with old mattresses.
Wall Spot Cleaning
One great way to boost the results from your end of tenancy cleaning is to book an additional wall spot cleaning that takes care of the marks and spots found on walls after a long tenancy.
We can also restore the looks of the furniture, be it sofas or armchairs. Our hot water extraction machines will do a supreme job so add deep upholstery cleaning to your end of tenancy service if you would like to freshen up the furniture.
Why choose our end of tenancy cleaning in Horley
Here’s a list with just a few of the main benefits and features that you get with our complete end of tenancy cleaning service.
We give you a 48-hour re-clean guarantee. You have the option to extend it to 168 hours.
Diligent reliable cleaners
You can trust that the highly professional cleaners will do a great job and secure your deposit.
Flexible booking options
Our services are extremely easy to book and pay online, where you can also check our availability in real-time.
Free cleaning of the oven
We are glad to tell you that the cooker of the rental property will be cleaned to perfection as part of the service.
Just give us access
We do key pick up and return. So you can just leave us the keys and we will take care of the rest.
The service is not hourly
The tenancy cleaners will complete the entire cleaning checklist, they won't stop until the job is finished.
Frequently asked questions
I would like to get a discount, is that possible?
Yes, by becoming a member of the Fantastic Club you unlock all sorts of benefits, including preferential member rates, £300 in credits, and much more! Find out more about our membership today.
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Are you available on weekends?
Yes. We are available all week long, even during the weekend. Log in to our website to check the exact time slots and reserve the one that works best for you.
Can I reschedule my booking?
Yes. Just log in to your account, go to your bookings and make all the necessary changes. Just make sure to do so no less than 24 hours before the service to give us time to adjust our schedule.
What is the difference between End of Tenancy and One-Off Deep cleaning?
The move out cleaning is done in accordance with a strict cleaning checklist that is recognised by landlords and agencies, we bring in our own tools and products, and the property has to be emptied of personal belongings. The One-Off Deep cleaning is hourly-based and is based around the cleaning priorities of the household.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
I have to move out so I can't let the cleaners in the property, what can be done?
We do key pick up and return. So you can leave the keys to a neighbour or a nearby store, perhaps?
Is there something that I have to do before the service?
There are some things that you need to take care of. Make sure that the property will have electricity, hot running water, and working lights in all rooms. Also, please make sure that the freezer and the fridge will be defrosted before the service. And finally, the place needs to be emptied out of personal belongings so it could be cleaned properly.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
What about parking? Do I have to arrange any?
Yes, please make sure to take care of that. The cleaners will be bringing their equipment and detergents so it would be helpful if there is a parking spot nearby.
Do I need to supply the cleaners with any detergents and/or cleaning equipment?
This will not be necessary. The cleaners bring everything they need to complete the service.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.
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