Qualified Rug and Carpet Cleaners in London

Cleaning 3,500 carpets and rugs every month.

  • Suitable for all types of carpets and rugs
  • Child and pet-safe cleaning detergents
  • Great against stains and odours
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Get £30 OFF your service + £270 in credits with Fantastic Club. View all benefits

Experience a new level of comfort

Carpet cleaning service near you with advanced technology

Our carpet cleaners perform the service on site with the latest professional machines that can also clean your upholstery, mattresses and curtains right there on the spot!

  • Eco-friendly, pet and child-safe detergents
  • Trained and skilled cleaners knowledgeable about handling delicate fabrics
  • Carpet sanitisation eliminates 99% of germs (FREE)
  • Stain treament & Stain protection with our Prime Care Plan
  • Upholstery cleaning
  • Mattress Cleaning
  • Curtains and Blinds Cleaning
A carpet cleaning technician who is wearing a dark blue Fantastic Services uniform and using a hot water extraction machine to deep clean a wall-to-wall carpet.
The image shows a Fantastic Services carpet cleaning technician who is standing in front of his work car. He is wearing a dark blue branded t-shirt and a badge around his neck. Next to him, there is a professional hot water extraction machine. The technician is holding the cleaning wand of the machine. He appears very competent and eager to clean some carpets and rugs to perfection.

The expert you can trust

Delivered to you by professional carpet cleaners

The carpet cleaning technicians are familiar with all types of carpets and rugs. They will carefully inspect your items and determine how to clean them best.

  • Certified, professionally trained and insured
  • Applying the correct cleaning method
  • Using the latest cleaning tech and products

We are ISO certified:ISO CertifiedOther recognitions:Safe ContractorThe Contractors’ Health and Safety Assessment Scheme


Get amazing results with our carpet cleaning

Photograph of a white wall-to-wall carpet that has been expertly cleaned, with no visible dark brown or grey stains. Before Photograph of a white wall-to-wall carpet with visible dark brown and grey stains spread throughout the surface. The stains appear to have set in deeply, with some areas showing a darker and more saturated colour than others. After
Photograph of a dark grey carpeted stairway that has been professionally cleaned with hot water extraction machines. The carpet appears revitalized, with no visible signs of dirt, dust, or grime. Before Photograph of a dark grey carpeted stairway that appears heavily soiled and in need of deep cleaning. The carpet is covered in visible dirt, dust, and grime, with darker patches of dirt concentrated in high-traffic areas. After
The photograph showcases a dark grey wall-to-wall carpet in a bedroom that has undergone professional cleaning. The red wine stain is completely removed, and there is no trace of discolouration. Before The photograph captures a dark grey wall-to-wall carpet in a bedroom that is heavily stained with red wine. After
A black-grey-white pattern area rug that looks perfectly cleaned and revitalised after our professional carpet and rug cleaning service. Before The photograph depicts a black-grey-white patterned area rug that is dirty and neglected. A cat is walking over the rug and spreading hairs. After
Photograph of a dark grey carpet that has been professionally cleaned with hot water extraction machines. The carpet appears revitalized, with no visible signs of dirt, dust, or grime. Before A heavily soiled and stained dark grey carpet before the cleaning process with clearly visible dark brown/black stains. After
A grey-blue carpeted stairs that look absolutely fantastic and clear of any smudges and stains after our professional cleaning service. Before A grey-blue carpeted staircase which has many stains and smudges before the cleaning process. After
A white mattress looking perfectly cleaned, fresh and sanitised and free of any stains after our professional cleaning services. Before A white mattress that has two very unsightly yellowish stains. After
Grey dining chairs which are cleaned to perfection after our reliable services. Before Grey dining chairs that have many set-in stains. After
Showing the point of view of a carpet cleaning technician while he cleans a wall-to-wall carpet with a hot water extraction machine. The area of the carpet where the nozzle of the machine has passed is visibly brighter and cleaner, revealing an amazing before-and-after effect.

Expert carpet care

Hot water extraction - Steam carpet cleaning

Suitable for: synthetics/mixed (microfibre, man-made, polyester) and woollen fibre.

Step 1: Identification of the carpet fibre type

Step 2: Hoovering the carpets to remove all the dust

Step 3: Stain treatment (Prime Care Plan only)

Step 4: Pre-spray with antiviral product that destroys bacteria and viruses

Step 5: Steam clean the carpet

Step 6: Apply stain protection (Prime Care Plan only)

A gentle approach

Dry carpet cleaning

Suitable for: delicate/natural fibre (100% cotton, sea-grass, sisal, jute and other organic materials).

Step 1: Applying a low moisture powder on the carpet

Step 2: Rubbed into the carpet with a brush that rotates at a safe speed

Step 3: The powder, along with all the loosened dirt, are removed with a vacuum cleaner.

Note: This cleaning method is great for refreshing delicate rugs and carpeting but please keep in mind that it can not remove stains.

The image shows a Fantastic Services carpet cleaning technician wearing a dark blue uniform. He is kneeling down over a delicate area rug. The pile of the rug is covered with a dry cleaning powder. The technician is using a vacuum cleaner to remove the dry cleaning powder from the rug after it has been worked into the pile with a machine with rotating brushes.

What clients think about our deep carpet cleaning

Carpet cleaning prices

Premises type Standard Fantastic Club*
BedroomUp to 20 sq.m. Starting at£46 Starting at£16
Lounge / Dining room12 x 12 feet Starting at£46 Starting at£16
Through lounge28 x 12 feet Starting at£71 Starting at£41
Hallway10 х 4 feet Starting at£37 Starting at£7
StaircaseUp to 14 steps Starting at£49 Starting at£19
Small rugUp to 3 sq.m. Starting at£27 Starting at£7
Medium rugUp to 7 sq.m. Starting at£37 Starting at£7
Large rugUp to 15 sq.m. Starting at£46 Starting at£16
Stain treatment & protection* Included in the Prime Care Plan Hot Water Extraction only Included in the Prime Care Plan Hot Water Extraction only
*Price for members of the Fantastic Club.
** Stain Treatment and stain protection can be additionally added for Hot Water Extraction with our Prime Care Plan.
The Fantastic Club is a yearly subscription of £89.

T&C and Minimum Charges apply. When we calculate the price, we also take into consideration the area's dimensions and the time of the appointment. All prices and deals are valid for areas within M25. Deals cannot be combined with any other deals and promotions. Prices are subject to availability. Congestion charges are excluded (when applicable).

A Fantastic Services carpet cleaning expert wearing a blue uniform utilising a hot water extraction industy-grade machine to clean a carpeted staircase.
30 000+
trees planted by the end of 2024

Good for your home and for nature

Carpet cleaning delivered to you with nature in mind

  • Done with eco-friendly cleaning detergents.
  • Sending the nearest carpet cleaner to you to save fuel.
  • Investing in eco-friendly solutions like Pacajai REDD+ Verified Carbon Standard (VCS) reduction project.

Learn more

Frequently asked questions about our carpet cleaning services

Is the steam cleaning method more beneficial than dry cleaning?
The best carpet cleaning method depends on the type of carpet fibre. Hot water extraction which is referred to as carpet steam cleaning is best for wool, synthetic and wool blend carpets. Moreover, a hot water extraction machine can also be used for upholstery sanitising, mattress washing and curtain cleaning. Dry compound cleaning is best for cleaning carpets with natural fibres such as viscose, tencel, seagrass, and jute. Find out the pros and cons of each cleaning method here.
What types of carpets and rugs can you clean?
The cleaners are trained to treat different carpet pile types. They can tackle wall-to-wall carpets made of synthetic, woolen, and natural fibres. Also, each technician is specialised in rug cleaning of Persian, oriental, area, sculptured, Moroccan, Indian, Tibetan and other rugs, and can serve you anywhere in London.
How much time does the carpet cleaning service take?
Well, it depends on a lot of things. To give you a rough example, a single bedroom carpet usually takes around 30 minutes. But keep in mind that factors such as the condition of the carpet need to be considered as well.
How long does it take for the carpet to dry out?
Carpets made of synthetic fibre will usually air-dry on their own in 3 to 6 hours. Wool, on the other hand, will stretch the timeframe from 4 to 8 hours.
Can you guarantee successful stain removal?
There are stains that simply damage the carpet and leave a permanent mark – hair dye, certain chemicals and so on. However, if we are unable to remove the stain, nothing will!
Can your carpet cleaning methods help with carpet odour removal? Such as odours from pet urine?
Yes, our carpet cleaning methods are great for removing bad odours. Your textile floor coverings will be left clean and freshened up, smelling great! Take a look at our very helpful blog post about removing cat urine stains and odour from a carpet.
Does the technician move the furniture around?
Well, if it comes to a coffee table and a chair or two, sure, no problem – the cleaner will be happy to help as long as it’s something minor. But when it comes to heavy furniture, you should prepare the room in advance. We have the right guide if you're wondering how to move heavy furniture on your carpet.
Do you take the carpet away?
No, the technician brings everything necessary to complete any of our professional carpet cleaning services on site. This is way more efficient and time-saving.
How many carpet cleaners will come?
We will send a single certified technician to your place. He will bring all the necessary equipment and detergents to complete the carpet cleaning service on site.
What types of cleaning agents do carpet cleaning specialists utilize?
Our team employs an array of expert-grade detergents, which are unavailable in common retail stores. We use an assortment of cleaning solutions, spot removers, and stain safeguarding agents, which have been meticulously evaluated over time to ensure exceptional outcomes. Furthermore, these products eliminate 99% of known bacteria and germs, ensuring a thoroughly sanitized space. Additionally, they are safe for children, pets, and the environment.
What is the recommended frequency for professional carpet cleaning?
The frequency of professional cleanings largely depends on the level of foot traffic your carpets experience, as well as the presence of any stain protection measures. For typical residential carpets, we suggest having them professionally cleaned at least two times per year.
How does the hot-water extraction carpet cleaning work?
Step 1: Pretreating the item - In this method, we use a more advanced version of steam cleaning. Before the actual carpet cleaning procedure takes place, the technician will vacuum clean the piece to remove that first layer of loose dust. Then, if you booked our Prime Care Plan, he will examine the stains (if any) and choose the appropriate detergent for each. Spilt drinks, greasy food splatters, and so on – whatever it is, it will be dealt with accordingly. However, keep in mind some stains permanently damage the fabric and they are impossible to clean. If our methods can’t clean them, nothing will. Step 2: Main cleaning procedure - This is the most efficient and longer-lasting carpet cleaning method on the market. It brings even the most blemished and heavily-soiled textile floor coverings back to life. Here is how the steam carpet cleaning works: The technician uses a professional machine to deep clean every inch of the carpet. The nozzle ejects pressurised water mixed with a detergent. This easily dislodges all accumulated grime and dust. At the same time, a powerful suction attachment is removing all the excess moisture from the piece (along with the loosened dirt). This way, your carpet is being cleaned and dried at the same time, with no risk of damage – up to 80-90% of the moisture is removed almost simultaneously. NOTE: Fantastic Services does not hold any responsibility for damage that might occur on your carpeting after professional cleaning in case you have attempted to remove existing stains on your own by using unknown to us detergents of your choosing. Step 3: Stain protection - If you booked the Prime Care Plan - recommended for high-traffic areas. To protect your freshly cleaned items and prolong their life, your technician can use the highly effective stain repellent on them. The repellent is applied evenly on the pile of each individual item and provides reliable protection against all kinds of stains by not allowing them to settle on your rug's surface. This way, your items will remain fresh much longer and they will be a lot easier to clean the next time. Step 4: Short drying time - After hot water extraction, the textile floor covering is slightly damp and needs 3 to 6 hours to air-dry on its own.
What is your carpet cleaning service coverage?
Fantastic Services provides expert rug cleaning services near you, covers all boroughs within M25. We also perform professional carpet cleaning in London and in major cities across England including Bristol, Manchester, Liverpool, Birmingham, Oxford and more. If unsure, please use our online booking form to verify our presence within your postcode area.
What is your availability?
You can book our carpet cleaning services from 7am to 5pm and you can get a visit from the carpet cleaners for every day of the week, even on weekends and bank holidays. You can also opt for an early morning or after-hours appointment.
How can I make changes to my carpet cleaning booking?
Simply log into your Fantastic account (or create one), and go to the Dashboard where you can easily manage your bookings. Just make sure you do it at least 48 hours before the appointment.
How much does it cost to have a carpet cleaned?
The cost of our professional carpet cleaning service is based on the square footage of the room and the carpet cleaning method used. Some carpet estimates based the type of the room and on the square footage and might include: Between £15 to £23 for a hallway and between £33 to £46 for a lounge.
How much does it cost to have a rug cleaned?
Rug cleaning prices are commonly based on size and cleaning method. The average rug cleaning cost is £4-£9 per square foot. This means the most common area rug sizes can be cleaned for approximately £24-£43. Rugs made from more delicate materials can be more expensive to clean.
How can I get some kind of deal or discount?
You can join the Fantastic Club to get access to discounts for our entire range of services and other conveniences such as priority booking for the most requested time slots of the week. Or you can combine for example rug cleaning with upholstery and furniture cleaning and you will get a discount. When you book your end of tenancy cleaning service you'll get the carpet cleaning service with a price cut as well.

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Meet our Fantastic carpet cleaners

Serigne 4.99/5 265 ratings

Number of bookings: 724

With Fantastic Services for: 3 years


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What the reviews say

Thorough end of tenancy service. My area is clean. Happy with their meticulous work.

- Oliver S.

Martin 4.97/5 247 ratings

Number of bookings: 936

With Fantastic Services for: 3 years


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What the reviews say

Absolutely fantastic job Cleaning my carpet came up like brand new. Martin was so polite and helpful! Highly recommend!

- Ian

Andreea 4.96/5 273 ratings

Number of bookings: 1070

With Fantastic Services for: 4 years


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What makes our carpet and rug cleaning the right choice for you

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Fiber identification

High filtration vacuuming
Moving small furniture
Free Antiviral disinfection
Stain Treatment
Stain protection

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