Fantastic Services Family started its journey back in 2009. It all began with a meeting of two likeminded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.
With two laptops, a sofa to sit on and a shared mobile phone, a small operation, known only as Fantastic Cleaners, was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360 degree happiness.
From these humble beginnings we've now grown into a multi-operational business offering a wide range of services to home owners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand these additional services have grown into their own separate brands.
Our Fantastic Family Now Includes The Following Brands
Our first brand was founded in 2009 and dedicated to providing a holistic cleaning service for both residential and commercial customers alike. The latest technology is combined with a commitment to service and we're able to offer the ultimate in customer care and support. Most desired service - end of tenancy cleaning.
We can tackle a wide range of exterior maintenance and design issues with professionalism and expertise. From small projects that include reviving a neglected garden to more complex tasks such as tree surgery, pruning and trimming, we're willing and able to give it our all.
With Fantastic Removals on the case your move will be handled with care and respect. From your living room to the final destination, the experts can assist every step of the way. We'll help with packing, storage, collection and even furniture assembly, making your relocation as painless as possible.
Quick solutions and long lasting results are guaranteed with Fantastic Pest Control. Discreet and efficient treatments for bed bugs, rodents, spiders and other unwelcome insects form an essential part of our quality pest control packages.
For all types of refurbishments, odd jobs, decorating projects, carpentry and plumbing issues call on our Fantastic Handyman. We'll work efficiently and effectively to solve your maintenance problems with ease.
Delivering expert construction services Fantastic Builders always finish on time and ensure complete customer satisfaction whatever the projects size.
Waste clearance solutions that are affordable, eco-friendly and convenient. You can leave the mess behind and let's Fantastic Rubbish Removal perform their magic.
Fantastic Pet Care provides a range of services for the loving care and attention of your pet. Whether it's grooming, feeding or walking we'll treat your pet as if it were our own.
These eight brands unite to bring you Fantastic Services, a family of experts to cater for all your home needs. Our ultimate goal is to make your life simpler and this forms the core part of our business philosophy. Today we have 1,000+ experts providing over 25 different services to more than 100,000 customers, helping them in their homes and businesses.
Meet The Fantastic Services Team
CEO and co-founder of Fantastic Services, Rune has served in the Danish Royal Navy, worked in Michelin-starred restaurants, major telecom providers and a well known travel agency. He has a passion for people, quality, organisation and design which has enabled him to make life simpler for the company's customers and nurture the talents of employees, to excellent effect.
Anton's professional background includes working with successful companies like Mitchells and Butlers and City Inn. His entrepreneurial passion served him well in the customer service industry. He was able to polish his natural talent for understanding customer needs and turn it into providing his own client-focused services where the customer comes first.
The aim of Fantastic Services is to engender a sense of pride and purpose in all the teams by providing a happy working environment whatever we do. We want to make a difference for customers, employees and partners alike. And to keep relationships strong and productive long into the future.
All the technicians are carefully professionally trained, fully insured and instantly recognisable in their company uniforms. But what’s most important is that they’re approachable, friendly and always helpful.
We’ve recently introduced the franchise side of our business. To date we have 45 franchisees with more than 1000 seasoned technicians and are always on the lookout for new superstars.
Fantastic Services Philosophy
We want our customers to love what we do and enjoy being part of our family and so we always aim to provide a consistent, smooth and ordered range of services giving our clients memorable experiences. We make use of the best and latest equipment that is skillfully wielded by a fully trained and honest team of workers.
To conquer the UK market with our maintenance and cleaning solutions in areas where they have been lacking or inefficiently ran. Our business ethic is strongly competitive while always striving to uphold our professional name.
To become Number One in the home service industry throughout Europe, Australia and the United States.
We do our utmost to give 110% in everything we do, putting our heart and soul into every task we undertake. From the smallest cleaning job to the biggest construction project we give it our all. By doing this we are contributing to the success of our business and the happiness of all concerned.
We believe wholeheartedly in our brand name and it's our hard work and professional attitude that has taken us to the heights we enjoy today. But we are not content with our current position and continue to improve our services for customers, employees and new franchisees alike.
Any successful business requires the dedication of all parties involved. Only the right ideas and correct approach lead to being a profitable and prominent company in such a competitive industry. From the bottom to the top of our family we continually work together to be leaders in our game.
We've succeeded in combining the provision of an ultimate service with a unique set of technologies to make things simple and effective, whether you're looking for information using your PC, tablet or mobile phone. We'll continue to develop and hone the technology we've created to make every stage of our procedures more efficient.
What Are The Plans For Our Fantastic Future?
Where We Are Now
Fantastic Services currently provides cleaning, gardening, handyman, removal and a range of other services for the domestic and commercial markets - accessible by phone or online.
Over the last 5 years we've handled more than 1.5 million calls and successfully grown our business in London and the South East. Our client base currently stands at 100,000 and we've become one of the largest cleaning providers in London, the South East and North West.
Where We Want To Be
We strive to maintain our leadership position and continue to cover the needs of home owners, landlords, property managers and agents in London. At the same time, Fantastic Services are now available in other cities, including Bristol, Oxford, Brighton, Manchester, Warrington, Liverpool, Stockport, Crewe, Chester and Wigan... with Nottingham and Birmingham next on the list.
Our ambitious plans include further expansion to more locations in the UK, throughout Europe, Australia and USA thus becoming "The one-stop shop of all your home needs" wherever you may be.
From traditional phone calls through online chat and e-mail correspondence to our latest GoFantastic app, we are available to our clients 24/7! We promise to always keep in stride with the latest technology developments and offer services using state-of-the art tools and equipment.
For the last five years, we've been putting our customers first and their satisfaction with our services is a big part of our success. We consider them a part of our family and our aim will always remain unchanged – not just to meet all their property needs but to exceed their service expectations.