How to book your end of tenancy cleaning in Upper Norwood
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
What does our move out cleaning in Upper Norwood include
Get the best out of a deep tenancy cleaning service that guarantees deposit return.
Living room/bedrooms cleaning – Every surface is carefully dusted and meticulously cleaned. Not even a speck of dust is left behind. The floors are vacuum-cleaned and mopped, they are left shiny and spotless.
Bathroom scrubbing – The bathroom is an area that needs special attention. Especially the shower and the toilet. We also wipe and polish any fixtures. We will do our best to make it seem untouched for the next tenants.
Kitchen and appliance cleaning – The kitchen will be well-cleaned and brought to a pristine state so the next tenants can use it. All the surfaces will be properly wiped down and polished, including any cupboards and countertops. Of course, any available kitchen appliances will be cleaned as well, including the fridge and the freezer. However, please make sure to turn those off the day before the service so we could clean them, too.
Deep oven cleaning – You will be pleased to discover that our end of tenancy cleaning includes free deep cleaning of the oven. One of the technicians will detach the removable parts of the cooker and place them in a dip tank to soak while they clean the main body of the appliance. When all parts are perfectly clean, the cooker will be assembled and it will be ready for use.
Interior window cleaning – We can’t forget about the windows. With time, they too can accumulate some dust particles and visible smudges. That is why the cleaners will make sure to wipe them down with special cleaning products and leave them all shiny. But if you want them cleaned from the outside as well, we can do it for an additional fee.
Make your tenancy cleaning in Upper Norwood even better
Deep Carpet Cleaning
You should also consider the condition of any carpeting and rugs at the property. In case they could use a little deep cleaning, don't hesitate to arrange it with us.
Exterior Window Cleaning
Take the cleanliness of the property to the next level with our exterior window cleaning. It is done conveniently from ground level with special equipment.
Our deep cleaning method ensures a dust- and stain-free bed. The cleaning process used by the professionals is the best on the market and does wonders even with old mattresses.
Wall Spot Cleaning
This type of cleaning is usually added to most of our end of tenancy cleaning sessions. Spots on the walls are cleaned with a special soap that is able to brighten them.
If you need the sofa and other furniture items deep cleaned as well, then simply add our helpful deep upholstery cleaning option to your end of tenancy cleaning service. We use hot water extraction machines to refresh furniture and remove stubborn stains.
Why book our end of tenancy cleaning in Upper Norwood
Unlike other cleaning companies, we offer the full end of tenancy cleaning package that comes with all the perks.
You have a 48-hour re-clean guarantee but you can extend it to 168.
Efficient and friendly local cleaners
This service is done by highly dedicated and experienced cleaning technicians who aim for fantastic results.
Easy and flexible booking
You can book and pay for our services online and check our availability in real-time. Plus, we work seven days a week.
Includes free oven cleaning
The cooker will be deep cleaned and made almost as good as new.
Access key pick up and return
Just leave the keys wherever it is convenient. We can pick them up and return them afterwards.
The service is not time-limited
The tenancy cleaners won't stop working until all the tasks are completed and the rental property is presentable.
Frequently asked questions
I would like to get a discount, is that possible?
Yes, by becoming a member of the Fantastic Club you unlock all sorts of benefits, including preferential member rates, £300 in credits, and much more! Find out more about our membership today.
How many cleaners will you send??
This very much depends on the size of the property. Usually, we send a couple of cleaners but we might send 3 or even 4 for properties with many rooms.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 24 hours before the appointment so we can adjust our work schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can the End of Tenancy Cleaning still be done while I am at the property?
No, because this will invalidate the standard 48-hour free re-clean guarantee. The facilities of the property have to be properly cleaned and prepared according to a letting agreement.
Will I be able to win back my tenancy security bond after the service?
When it comes to cleanliness, we are confident that we will do the best job possible. But keep in mind that letting agreements also cover other aspects such as damage to the property. So consider if any repairs need to be done. In case your landlord/letting agent is not entirely happy, we guarantee that we will send back the tenancy cleaners to amend the situation if needed.
How does the tenancy cleaning video survey work?
This option is preferable in case the property is a bit bigger. Think 5 bedrooms and beyond. This way we will be able to give you a more accurate quote for the job.
I have to move out so I can't let the cleaners in the property, what can be done?
We do key pick up and return. So you can leave the keys to a neighbour or a nearby store, perhaps?
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services should I add to my tenancy cleaning for exceptional results?
If you want to achieve truly remarkable results, then we strongly urge you to add carpet cleaning and upholstery cleaning. Mattress cleaning and wall spot cleaning are also great additions.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to supply the cleaners with any detergents and/or cleaning equipment?
This will not be necessary. The cleaners bring everything they need to complete the service.
What measures are Fantastic Services taking in regards to COVID-19?
All of our cleaners wear masks while performing the service and maintain social distancing when speaking with the customer. We also offer the option of a contactless end of tenancy service, meaning that you will only need to tell us where to get the keys for the property from and where to return them.
Nearby places we serve
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