How to book your end of tenancy cleaning in Surrey Quays
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
What to expect as part of your move out cleaning in Surrey Quays
Each room is cleaned to perfection, following a well-established checklist used by estate agencies.
Living room/bedrooms cleaning – Our service aims not just to clean the general living spaces but to enhance them through cleanliness. That is why the cleaners are very careful and meticulous even with the most basic tasks such as dusting, wiping, hoovering, and mopping.
Bathroom scrubbing – The cleaners use powerful detergents in order to restore the freshness and sanitary state of the bathroom. The toilet and the shower area will receive a thorough scrubbing to ensure they are spotless. Also, the usable reachable surfaces and bathroom fixtures are going to be wiped down with detergent and polished.
Kitchen and appliance cleaning – All the surfaces will be wiped down to perfection in order to ensure that they are usable once again. All kitchen appliances within the room will be cleaned as well. We ask you to take the time to turn off the fridge and freezer the day before your appointment. This way the cleaners will be able to clean them comprehensively as well.
Deep oven cleaning – Our tenancy cleaning service includes free deep oven cleaning. As part of the service, the cooker of the rental property will be thoroughly cleaned. The detachable parts of the cooker will be taken out and placed in a dip tank to soak while the main body is scrubbed and cleaned. In the end, the cooker will be assembled and tested.
Interior window cleaning – We can’t forget about the windows. So the cleaners will wipe down from the inside in order to free them of any visible marks and spots. However, if you need a comprehensive window cleaning done on both sides, you will need to pay an additional fee.
More services to add to your tenancy cleaning in Surrey Quays
Deep Carpet Cleaning
If your tenancy agreement requires you to take professional care of the carpeting then we got you covered. You can easily add deep carpet cleaning to your end of tenancy booking, which is great for all kinds of carpets, rugs, and furniture.
Exterior Window Cleaning
You can make the property even cleaner and brighter with comprehensive window cleaning. This way the windows will be cleaned from the outside as well.
The Fantastic technicians use specialised equipment and gentle cleaning solutions to ensure the best possible deep mattress cleaning. We are also able to remove the most common household stains.
Wall Spot Cleaning
One more thing we can take care of is any visible spots and marks on the spots. We can remove them with special soap for walls. Simply book our wall spot cleaning as an extra.
In case there are some furnishings that could use some deep cleaning, simply add deep upholstery cleaning to your end of tenancy clean. The technician will examine all the pieces and determine the best way to clean them.
Why should you consider our end of tenancy cleaning service in Surrey Quays
We have created the ultimate move out cleaning service with all the features one might ask for.
Every service comes with a 48-hour re-clean guarantee. You can choose to prolong it to 168 hours.
Professionally trained cleaners
The service is carried out by dedicated cleaners who always aim to achieve amazing result
We've developed an easy-to-use online system and our availability is shown in real-time.
Includes free oven cleaning
The cooker will be deep cleaned and made almost as good as new.
Key pick up and return
No worries if you have to be somewhere else. Just leave the key to a neighbour, we'll take care of the rest.
The service is not limited in time
The cleaners work as long as necessary to complete their cleaning checklist and finish the job.
Frequently asked questions
Can I get a discount on this service?
You will be happy to find out that we have a premium membership. Join the Fantastic Club to unlock £300 in credits, priority booking, preferential rates, and much more!
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 24 hours before the appointment so we can adjust our work schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I be able to win back my tenancy security bond after the service?
When it comes to cleanliness, we are confident that we will do the best job possible. But keep in mind that letting agreements also cover other aspects such as damage to the property. So consider if any repairs need to be done. In case your landlord/letting agent is not entirely happy, we guarantee that we will send back the tenancy cleaners to amend the situation if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.