How to book your end of tenancy cleaning in St Luke's
What's included in our move out cleaning in St Luke's
Enjoy a complete top-to-bottom cleaning that will bring freshness to every room.
Living room/bedrooms cleaning – The cleaning of these rooms includes comprehensive dusting and wiping of the surfaces. This way the premises are left spotless for the next tenants.
Bathroom scrubbing – We will scrub the bathroom with the utmost care, making sure the toilet and the shower area receive a thorough sanitisation. Of course, we will also wipe down and polish the fixtures and the bathroom mirror to ensure they gleam with cleanliness.
Kitchen and appliance cleaning – All the surfaces will be wiped down to perfection in order to ensure that they are usable once again. All kitchen appliances within the room will be cleaned as well. We ask you to take the time to turn off the fridge and freezer the day before your appointment. This way the cleaners will be able to clean them comprehensively as well.
Deep oven cleaning – Our tenancy cleaning service includes free deep oven cleaning. As part of the service, the cooker of the rental property will be thoroughly cleaned. The detachable parts of the cooker will be taken out and placed in a dip tank to soak while the main body is scrubbed and cleaned. In the end, the cooker will be assembled and tested.
Interior window cleaning – We can’t forget about the windows. So the cleaners will wipe down from the inside in order to free them of any visible marks and spots. However, if you need a comprehensive window cleaning done on both sides, you will need to pay an additional fee.
Other services to get with your tenancy cleaning in St Luke's
Deep Carpet Cleaning
If the carpets of the property seem a little worn out, you can resort to our deep carpet cleaning to have them restored.
Exterior Window Cleaning
Another way to achieve even more astonishing results is by getting additional outdoor window cleaning that brings amazing shine to the outside of your home.
Mattress Cleaning
Our deep cleaning method ensures a dust- and stain-free bed. The cleaning process used by the professionals is the best on the market and does wonders even with old mattresses.
Wall Spot Cleaning
This type of cleaning is usually added to most of our end of tenancy cleaning sessions. Spots on the walls are cleaned with a special soap that is able to brighten them.
Upholstery Cleaning
What about the sofa and the rest of the furniture? We can help you with those as well. Simply add deep upholstery cleaning to your end of tenancy booking and the technician will restore the good looks of the property’s furniture.
Why pick our end of tenancy cleaning in St Luke's
There’re many benefits you get with our end-to-end move out cleaning service. Some of the main things you get are:
Recleaning guaranteed
You have a 48-hour re-clean guarantee but you can extend it to 168.
Diligent reliable cleaners
You can trust that the highly professional cleaners will do a great job and secure your deposit.
Flexible booking options
Our services are extremely easy to book and pay online, where you can also check our availability in real-time.
Cleaning the oven for free
The oven of the rental property will be deep cleaned to perfection to ensure the best results.
Just give us keys
We can easily just pick up the keys from some place and return them when the job is finished.
The service is not time-limited
The tenancy cleaners won't stop working until all the tasks are completed and the rental property is presentable.
Frequently asked questions
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 24 hours before the appointment so we can adjust our work schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to supply the cleaners with any detergents and/or cleaning equipment?
This will not be necessary. The cleaners bring everything they need to complete the service.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.
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