How to book your end of tenancy cleaning in South Norwood
What's included in your South Norwood move out cleaning
We make every room perfectly clean to ensure the return of your security deposit.
Living room/bedrooms cleaning – All reachable and usable surfaces will be dusted and cleaned. This usually includes any tabletops, woodwork, furniture segments, and even the light switches! The windows will be wiped from the inside as well.
Bathroom scrubbing – Of course, we pay special attention to the bathroom. The shower cabin/bathtub, the toilet, the bidet, and the sink – we will properly sanitise all of these and make them shine. We will wipe all the bathroom fittings and mirrors to ensure they gleam with cleanliness.
Kitchen and appliance cleaning – The cleaners will wipe down and polish the kitchen surfaces so they could be used by the next tenants. Any cupboards and countertops will be thoroughly cleaned. Of course, all the available appliances that require cleaning will be taken care of as well. We just need to ask you to switch off the freezer and the fridge so they could defrost. This way we will be able to clean them as well.
Deep oven cleaning – Our service also includes a free oven cleaning. One of the technicians will examine your cooker and disassemble it. The detachable parts are going to be placed in a dip tank with a special solution to soak. During this period, the main body of the cooker will be scrubbed and cleaned. In the end, all parts will be placed back where they belong and the cooker will look almost as if it has never been used.
Interior window cleaning – The tenancy cleaning service takes care of the windows from the inside. The cleaners will take the time to wipe down the windows in order to remove any visible marks and smudges from them. You can arrange thorough cleaning on the outside of the windows window cleaning for an additional fee.
Extra services with your tenancy cleaning in South Norwood
Deep Carpet Cleaning
What about the carpets and rugs? Are they in a presentable condition after your tenancy? If not, don't hesitate to book our deep cleaning service.
Exterior Window Cleaning
You can make the property even cleaner by having your windows cleaned on the outside as well. The technicians can easily reach up to the 4th storey from ground level by using their professional equipment.
Mattress Cleaning
Cleaning a mattress is similar to cleaning carpets and upholstered furniture. The cleaners will use their deep cleaning equipment to refresh the bedding, which removes dirt and allergens. Once the cleaning is complete, your mattress will be restored to its former condition.
Wall Spot Cleaning
You can be sure that we remove spots and marks from walls! We do it with a special soap that is made for such marks. So simply add wall spot cleaning to your end of tenancy service and leave the rest to us.
Upholstery Cleaning
In case the sofa and the armchairs could use a bit of cleaning as well, try out our deep upholstery cleaning feature, which can be added to your end of tenancy clean.
Why we're the right choice for your end of tenancy cleaning in South Norwood
Our end of tenancy cleaning service comes packed with a plethora of benefits.
Recleaning guaranteed
You have a 48-hour re-clean guarantee but you can extend it to 168.
Trusted and reliable cleaners
You can trust the professional cleaners to do great and achieve the best possible results
Easy to book and pay
Our website is easy to use and our availability is shown in real-time. And our services are available seven days a week.
Includes free oven cleaning
The cooker will be deep cleaned and made almost as good as new.
Just give us keys
We can easily just pick up the keys from some place and return them when the job is finished.
Not a time-limited service
The tenancy cleaners will be working for as long as necessary in order to complete the job.
Frequently asked questions
How much time does the service take?
This depends on the size of the property and the condition of the rooms. But keep in mind this service is not limited by time. The cleaners will work as much as necessary to complete the service.
Are you available on weekends?
Yes. We are available all week long, even during the weekend. Log in to our website to check the exact time slots and reserve the one that works best for you.
Can I reschedule my booking?
Yes. Just log in to your account, go to your bookings and make all the necessary changes. Just make sure to do so no less than 24 hours before the service to give us time to adjust our schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I be able to win back my tenancy security bond after the service?
When it comes to cleanliness, we are confident that we will do the best job possible. But keep in mind that letting agreements also cover other aspects such as damage to the property. So consider if any repairs need to be done. In case your landlord/letting agent is not entirely happy, we guarantee that we will send back the tenancy cleaners to amend the situation if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
I have to move out so I can't let the cleaners in the property, what can be done?
We do key pick up and return. So you can leave the keys to a neighbour or a nearby store, perhaps?
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.
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