How to book your end of tenancy cleaning in New Cross
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
What to expect as part of your move out cleaning in New Cross
Comprehensive top-to-bottom cleaning of every room done according to official checklists.
Living room/bedrooms cleaning – The cleaning teams will make sure to restore the general living areas to a perfect condition. Ensuring that every surface is properly dusted and wiped down. The floors are hoovered and mopped to perfection to ensure complete satisfaction.
Bathroom scrubbing – As this area requires special attention, the dedicated cleaners will use professional detergents to sanitise the shower area and the toilet. It is also necessary to have the bathroom fixtures polished to perfection. That is why they will wipe them down with special detergents. The bathroom will be left gleaming and fresh.
Kitchen and appliance cleaning – We kindly ask you to defrost the freezer after you empty it out. Do it at least 24 hours before the service so it can be cleaned efficiently. Do the same with the fridge as well. All the appliances within the kitchen will be deep cleaned and polished. The cleaners aim to make them as clean as possible. The usable surfaces of the kitchen will be cleaned as well. They will be wiped down and polished with the appropriate detergents.
Deep oven cleaning – You have nothing to worry about if the oven has seen some action during your tenancy. Our service includes a complete cleaning of the cooking appliance. It will be partially disassembled and completely cleaned. All parts and the main body will be scrubbed and made shiny. When the technician is done with the job, the cooker will be sparkling clean.
Interior window cleaning – Our tenancy cleaning takes care of the windows from the inside. But if you want to have the windows cleaned on the outside (which is usually not required by tenancy agreements, but please check yours), then you can arrange that as well when booking your service, for an extra fee.
More services to combine with your tenancy cleaning in New Cross
Deep Carpet Cleaning
Discover what our deep cleaning service can do with carpets and furniture. We clean all types of fibres and upholstery.
Exterior Window Cleaning
Take the cleanliness of the property to the next level with our exterior window cleaning. It is done conveniently from ground level with special equipment.
The Fantastic technicians use specialised equipment and gentle cleaning solutions to ensure the best possible deep mattress cleaning. We are also able to remove the most common household stains.
Wall Spot Cleaning
Don't worry about the marks and spots on the walls in case there are any. Simply book our wall spot cleaning as part of your tenancy cleaning and the cleaners will make sure to remove those marks.
We can also do wonders when it comes to furniture. So if you would like to refresh the sofa and armchairs as part of your tenancy cleaning, simply add our deep upholstery cleaning to the mix.
Why opt for our end of tenancy cleaning in New Cross
There’re many benefits you get with our end-to-end move out cleaning service. Some of the main things you get are:
Guarantee for re-clean
We give you a two-day re-clean guarantee (48 hours) but you can prolong it to 168 hours.
Efficient and friendly local cleaners
This service is done by highly dedicated and experienced cleaning technicians who aim for fantastic results.
We've developed an easy-to-use online system and our availability is shown in real-time.
Free oven cleaning included
As part of the service, the cooker will be deep cleaned by one of the dedicated technicians.
Key pick up and return
No worries if you have to be somewhere else. Just leave the key to a neighbour, we'll take care of the rest.
Service unlimited by time
There are no time limitations so the cleaners will work until the job is completed.
Frequently asked questions
Can I get a discount on this service?
You will be happy to find out that we have a premium membership. Join the Fantastic Club to unlock £300 in credits, priority booking, preferential rates, and much more!
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How much time does the service take?
This depends on the size of the property and the condition of the rooms. But keep in mind this service is not limited by time. The cleaners will work as much as necessary to complete the service.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 24 hours before the appointment so we can adjust our work schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can the End of Tenancy Cleaning still be done while I am at the property?
No, because this will invalidate the standard 48-hour free re-clean guarantee. The facilities of the property have to be properly cleaned and prepared according to a letting agreement.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there something that I have to do before the service?
There are some things that you need to take care of. Make sure that the property will have electricity, hot running water, and working lights in all rooms. Also, please make sure that the freezer and the fridge will be defrosted before the service. And finally, the place needs to be emptied out of personal belongings so it could be cleaned properly.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to supply the cleaners with any detergents and/or cleaning equipment?
This will not be necessary. The cleaners bring everything they need to complete the service.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.