How to book your end of tenancy cleaning in Hook
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
Here's what’s included in our Hook move out cleaning
Every room is cleaned to perfection according to industry-regulated checklists.
Living room/bedrooms cleaning – Of course, the cleaners take their time to dust and wipe down all the reachable areas within the rooms. Then they hoover the floors in order to remove any debris and dust. And finally, the floors are mopped to ensure complete cleanliness.
Bathroom scrubbing – We will bring the bathroom to the utmost sanitary state so as to make it ready for the new tenants. All reachable surfaces and fixtures will be wiped and polished, along with the bathroom mirror. And of course, the toilet and the shower area will be scrubbed to ensure they are free of gunk and grime.
Kitchen and appliance cleaning – All the surfaces will be wiped down to perfection in order to ensure that they are usable once again. All kitchen appliances within the room will be cleaned as well. We ask you to take the time to turn off the fridge and freezer the day before your appointment. This way the cleaners will be able to clean them comprehensively as well.
Deep oven cleaning – Our tenancy cleaning service includes free deep oven cleaning. As part of the service, the cooker of the rental property will be thoroughly cleaned. The detachable parts of the cooker will be taken out and placed in a dip tank to soak while the main body is scrubbed and cleaned. In the end, the cooker will be assembled and tested.
Interior window cleaning – We can’t forget about the windows. So the cleaners will wipe down from the inside in order to free them of any visible marks and spots. However, if you need a comprehensive window cleaning done on both sides, you will need to pay an additional fee.
Extra services with your tenancy cleaning in Hook
Deep Carpet Cleaning
If the carpets of the property seem a little worn out, you can resort to our deep carpet cleaning to have them restored.
Exterior Window Cleaning
Simply add our complete window cleaning option to your tenancy clean to enhance the results of the service.
Unlike a regular vacuum cleaner, our professional deep cleaning machines can access the tiny space between the fibres of the mattress. This ensures the possible cleaning and the best chances for complete stain removal.
Wall Spot Cleaning
What is the condition of the walls? In case they need spot cleaning, then we can help you! Just add this service to your end of tenancy session.
What about all the furniture? If you want the upholstered furniture deep cleaned as well, then simply add upholstery cleaning to your teancy cleaning service. It is done with hot water extraction equipment.
Why choose our end of tenancy cleaning in Hook
We have created the ultimate move out cleaning service with all the features one might ask for.
Our service comes with 48-hour re-clean guarantee. You can opt for our feature that extends the guarantee to 168 hours.
Experienced and trained cleaners
The staff consists of highly experienced and professional cleaners who always achieve great result
Simple booking and payment process
Our online system is simple and user-friendly, and the availability is shown in real-time.
Free oven cleaning
You will be happy to find out that the cooker will be deep cleaned for free as part of the service.
Pick up and return of the key
You can simply give us the keys and we will return them when the job is finished.
The service is not limited in time
The cleaners work as long as necessary to complete their cleaning checklist and finish the job.
Frequently asked questions
Can I get a discount on this service?
You will be happy to find out that we have a premium membership. Join the Fantastic Club to unlock £300 in credits, priority booking, preferential rates, and much more!
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Are you available on weekends?
Yes. We are available all week long, even during the weekend. Log in to our website to check the exact time slots and reserve the one that works best for you.
Can I reschedule my booking?
Yes. Just log in to your account, go to your bookings and make all the necessary changes. Just make sure to do so no less than 24 hours before the service to give us time to adjust our schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
How does the tenancy cleaning video survey work?
This option is preferable in case the property is a bit bigger. Think 5 bedrooms and beyond. This way we will be able to give you a more accurate quote for the job.
I have to move out so I can't let the cleaners in the property, what can be done?
We do key pick up and return. So you can leave the keys to a neighbour or a nearby store, perhaps?
Is there something that I have to do before the service?
There are some things that you need to take care of. Make sure that the property will have electricity, hot running water, and working lights in all rooms. Also, please make sure that the freezer and the fridge will be defrosted before the service. And finally, the place needs to be emptied out of personal belongings so it could be cleaned properly.
What other services should I add to my tenancy cleaning for exceptional results?
If you want to achieve truly remarkable results, then we strongly urge you to add carpet cleaning and upholstery cleaning. Mattress cleaning and wall spot cleaning are also great additions.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
What measures are Fantastic Services taking in regards to COVID-19?
All of our cleaners wear masks while performing the service and maintain social distancing when speaking with the customer. We also offer the option of a contactless end of tenancy service, meaning that you will only need to tell us where to get the keys for the property from and where to return them.