How to book your end of tenancy cleaning in Crystal Palace
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
What's included in your Crystal Palace move out cleaning
We ensure the return of your deposit by cleaning every room as carefully and deeply as possible.
Living room/bedrooms cleaning – All the surfaces will be dusted so not a single speck will remain. Then they will be carefully wiped with appropriate detergents. The floors are hoovered and mopped to guarantee they will be shiny and spotless.
Bathroom scrubbing – The bathroom is scrubbed comprehensively. We use powerful detergents to sanitise the toilet and the shower area. Also, the mirror and all of the fixtures are wiped down and polished as a finishing touch.
Kitchen and appliance cleaning – The kitchen surfaces will be carefully wiped down with detergent to ensure they are deeply cleaned and ready for use. Any cupboards and tabletops will be polished to perfection. Of course, the appliances within the kitchen will be cleaned as well. We ask you to defrost the fridge and the freezer at least 24 hours before the service.
Deep oven cleaning – One aspect that makes our tenancy cleaning the preferred choice for this kind of service is the fact that we offer free deep oven cleaning. Basically, the cooker is disassembled and the removable parts are placed to soak in a dip tank. Meanwhile, the main body of the appliance is thoroughly cleaned.
Interior window cleaning – Our tenancy cleaning service includes wiping of the windows from the inside. However, if you would like to have the windows cleaned from the outside as well, then you will need to opt for our exterior window cleaning option which will cost you extra.
What to combine with your tenancy cleaning in Crystal Palace
Deep Carpet Cleaning
Discover what our deep cleaning service can do with carpets and furniture. We clean all types of fibres and upholstery.
Exterior Window Cleaning
You can make the property even cleaner by having your windows cleaned on the outside as well. The technicians can easily reach up to the 4th storey from ground level by using their professional equipment.
In addition to getting the mattress clean and fresh, the professionals will also make it smell better and be healthier.
Wall Spot Cleaning
If you would like to have the spots cleaned from the walls, then you should definitely add this procedure to your end of tenancy cleaning session. It's a great way to boost the cleaning.
Our hot water extraction machines are great for upholstery cleaning. So in case the sofa could use some deep cleaning, make sure to add this additional option to your service as well.
Why should you consider our end of tenancy cleaning service in Crystal Palace
We always aim to provide the highest quality service that comes with as many benefits as possible.
Every service comes with a 48-hour re-clean guarantee. You can choose to prolong it to 168 hours.
Trusted and reliable cleaners
You can trust the professional cleaners to do great and achieve the best possible results
We've developed an easy-to-use online system and our availability is shown in real-time.
Free cleaning of the oven
We are glad to tell you that the cooker of the rental property will be cleaned to perfection as part of the service.
Key pick up and return
No worries if you have to be somewhere else. Just leave the key to a neighbour, we'll take care of the rest.
The service is not time-limited
The tenancy cleaners won't stop working until all the tasks are completed and the rental property is presentable.
Frequently asked questions
I would like to get a discount, is that possible?
Yes, by becoming a member of the Fantastic Club you unlock all sorts of benefits, including preferential member rates, £300 in credits, and much more! Find out more about our membership today.
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my booking?
Yes. Just log in to your account, go to your bookings and make all the necessary changes. Just make sure to do so no less than 24 hours before the service to give us time to adjust our schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
I have to move out so I can't let the cleaners in the property, what can be done?
We do key pick up and return. So you can leave the keys to a neighbour or a nearby store, perhaps?
Is there something that I have to do before the service?
There are some things that you need to take care of. Make sure that the property will have electricity, hot running water, and working lights in all rooms. Also, please make sure that the freezer and the fridge will be defrosted before the service. And finally, the place needs to be emptied out of personal belongings so it could be cleaned properly.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.
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