How to book your end of tenancy cleaning in Ashford
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
What to expect as part of your move out cleaning in Ashford
Highly detailed cleaning of every room done following agency-sanctioned checklists.
Living room/bedrooms cleaning – The cleaners will deliver excellent results when cleaning the general living areas. They take the time to make every reachable surface clean and they take care of the floors as well.
Bathroom scrubbing – The freshness and cleanliness of the bathroom will be restored after the cleaners scrub the toilet and the shower area with great eagerness. They will remove the leftover crusty soapy scum. Also, they will wipe the reachable surfaces clean and polish any bathroom fixtures in order to make them shine.
Kitchen and appliance cleaning – The kitchen has many usable surfaces that need to be cleaned thoroughly. All the cupboards, countertops, and tabletops. Of course, we will clean the kitchen appliances as well. Dishwasher, toaster, tumble dryer, and so on. Please make sure to turn off the fridge and the freezer the day before your tenancy cleaning service so that we can clean them properly.
Deep oven cleaning – That's right, you will benefit from a FREE deep oven cleaning as part of your end of tenancy cleaning. The cooker is disassembled and the detachable parts are placed in a dip tank to soak in a solution of hot water and detergent. This way all the grease and burnt on grime is removed. Meanwhile, the main body of the cooker is also deep cleaned. At the end, you are left with a perfectly cleaned oven.
Interior window cleaning – This service also takes care of the windows. At least from the inside. The cleaners will wipe down the inner sides of the windows in order to remove any spots and marks. However, if you need the windows well-cleaned from the outside as well, that can be arranged with an additional fee.
How to enhance your tenancy cleaning in Ashford
Deep Carpet Cleaning
Have you considered the condition of the carpets and rugs? Do they have any visible marks and stains? Consider having them deep cleaned as well. You can arrange arrange that with your booking online.
Exterior Window Cleaning
Don't forget about the shine of the windows from the outside! You can bring it back with our enhanced window cleaning option.
Cleaning a mattress is similar to cleaning carpets and upholstered furniture. The cleaners will use their deep cleaning equipment to refresh the bedding, which removes dirt and allergens. Once the cleaning is complete, your mattress will be restored to its former condition.
Wall Spot Cleaning
This type of cleaning is usually added to most of our end of tenancy cleaning sessions. Spots on the walls are cleaned with a special soap that is able to brighten them.
Our professional hot water extraction equipment also does wonders when it comes to upholstered furniture. If you want the sofa, or any other piece cleaned professionally, then simply add upholstery cleaning to your end of tenancy service.
Why we're the right choice for your end of tenancy cleaning in Ashford
We have created the ultimate move out cleaning service with all the features one might ask for.
We give you a 48-hour re-clean guarantee. You have the option to extend it to 168 hours.
Diligent reliable cleaners
You can trust that the highly professional cleaners will do a great job and secure your deposit.
Real-time booking slots
We make booking and paying for a service easy! Choose the timeslot that suits you best and pay for everything by card.
Free oven cleaning included
As part of the service, the cooker will be deep cleaned by one of the dedicated technicians.
Access key pick up and return
Just leave the keys wherever it is convenient. We can pick them up and return them afterwards.
The service is not limited in time
The cleaners work as long as necessary to complete their cleaning checklist and finish the job.
Frequently asked questions
Can I get a discount on this service?
You will be happy to find out that we have a premium membership. Join the Fantastic Club to unlock £300 in credits, priority booking, preferential rates, and much more!
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Are you available on weekends?
Yes. We are available all week long, even during the weekend. Log in to our website to check the exact time slots and reserve the one that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 24 hours before the appointment so we can adjust our work schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I be able to win back my tenancy security bond after the service?
When it comes to cleanliness, we are confident that we will do the best job possible. But keep in mind that letting agreements also cover other aspects such as damage to the property. So consider if any repairs need to be done. In case your landlord/letting agent is not entirely happy, we guarantee that we will send back the tenancy cleaners to amend the situation if needed.
How does the tenancy cleaning video survey work?
This option is preferable in case the property is a bit bigger. Think 5 bedrooms and beyond. This way we will be able to give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services should I add to my tenancy cleaning for exceptional results?
If you want to achieve truly remarkable results, then we strongly urge you to add carpet cleaning and upholstery cleaning. Mattress cleaning and wall spot cleaning are also great additions.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
What measures are Fantastic Services taking in regards to COVID-19?
All of our cleaners wear masks while performing the service and maintain social distancing when speaking with the customer. We also offer the option of a contactless end of tenancy service, meaning that you will only need to tell us where to get the keys for the property from and where to return them.