How to book your end of tenancy cleaning in Chester-Le-Street
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
Here is what to expect from our Chester-Le-Street move out cleaning
All cleaning teams are trained and fully equipped to guarantee a returned deposit.
Living room/bedrooms cleaning – We pay special attention to the general living areas. They will be dusted and wiped from top to bottom to ensure complete cleanliness. The floors are then hoovered and mopped as a finishing touch so not even a speck of dust is left behind.
Bathroom scrubbing – The bathroom has always been a delicate area that is in need of special attention because it is usually covered in all sorts of unsanitary agents. That is why the cleaners will take their time to scrub the toilet and the shower area, using powerful detergents to ensure proper sanitation. The bathroom fixtures and the mirror itself will be polished, too.
Kitchen and appliance cleaning – All the surfaces will be wiped down to perfection in order to ensure that they are usable once again. All kitchen appliances within the room will be cleaned as well. We ask you to take the time to turn off the fridge and freezer the day before your appointment. This way the cleaners will be able to clean them comprehensively as well.
Deep oven cleaning – Our tenancy cleaning service includes free deep oven cleaning. As part of the service, the cooker of the rental property will be thoroughly cleaned. The detachable parts of the cooker will be taken out and placed in a dip tank to soak while the main body is scrubbed and cleaned. In the end, the cooker will be assembled and tested.
Interior window cleaning – We can’t forget about the windows. So the cleaners will wipe down from the inside in order to free them of any visible marks and spots. However, if you need a comprehensive window cleaning done on both sides, you will need to pay an additional fee.
What to combine with your tenancy cleaning in Chester-Le-Street
Deep Carpet Cleaning
If the carpeting doesn't look particularly great after your tenancy, then take advantage of our deep cleaning service done with professional equipment.
Exterior Window Cleaning
Bring the windows of the property to a perfect shine by adding window cleaning on the outside as well.
Our mattress cleaning service will remove all the dust and grime from your bed. The cleaners will pay special attention to any stains and spots on the mattress to ensure great results.
Wall Spot Cleaning
One more thing we can take care of is any visible spots and marks on the spots. We can remove them with special soap for walls. Simply book our wall spot cleaning as an extra.
Our professional hot water extraction equipment also does wonders when it comes to upholstered furniture. If you want the sofa, or any other piece cleaned professionally, then simply add upholstery cleaning to your end of tenancy service.
Why pick our end of tenancy cleaning in Chester-Le-Street
There’re many benefits you get with our end-to-end move out cleaning service. Some of the main things you get are:
We give you a 48-hour re-clean guarantee. You have the option to extend it to 168 hours.
Qualified cleaners & professional equipment
All technicians are experienced professionals who use the latest highly effective equipment and products.
Easy and flexible booking
You can book and pay for our services online and check our availability in real-time. Plus, we work seven days a week.
Free oven cleaning included
As part of the service, the cooker will be deep cleaned by one of the dedicated technicians.
Just give us keys
We can easily just pick up the keys from some place and return them when the job is finished.
The service is not time-limited
The tenancy cleaners won't stop working until all the tasks are completed and the rental property is presentable.
Frequently asked questions
I would like to get a discount, is that possible?
Yes, by becoming a member of the Fantastic Club you unlock all sorts of benefits, including preferential member rates, £300 in credits, and much more! Find out more about our membership today.
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Are you available on weekends?
Yes. We are available all week long, even during the weekend. Log in to our website to check the exact time slots and reserve the one that works best for you.
Can I reschedule my booking?
Yes. Just log in to your account, go to your bookings and make all the necessary changes. Just make sure to do so no less than 24 hours before the service to give us time to adjust our schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
How does the tenancy cleaning video survey work?
This option is preferable in case the property is a bit bigger. Think 5 bedrooms and beyond. This way we will be able to give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
What measures are Fantastic Services taking in regards to COVID-19?
All of our cleaners wear masks while performing the service and maintain social distancing when speaking with the customer. We also offer the option of a contactless end of tenancy service, meaning that you will only need to tell us where to get the keys for the property from and where to return them.