How to book your end of tenancy cleaning in Folkestone
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
This is what our Folkestone move out cleaning includes
Highly detailed cleaning of every room done following agency-sanctioned checklists.
Living room/bedrooms cleaning – Our service aims not just to clean the general living spaces but to enhance them through cleanliness. That is why the cleaners are very careful and meticulous even with the most basic tasks such as dusting, wiping, hoovering, and mopping.
Bathroom scrubbing – The cleaners use powerful detergents in order to restore the freshness and sanitary state of the bathroom. The toilet and the shower area will receive a thorough scrubbing to ensure they are spotless. Also, the usable reachable surfaces and bathroom fixtures are going to be wiped down with detergent and polished.
Kitchen and appliance cleaning – The kitchen will be well-cleaned and brought to a pristine state so the next tenants can use it. All the surfaces will be properly wiped down and polished, including any cupboards and countertops. Of course, any available kitchen appliances will be cleaned as well, including the fridge and the freezer. However, please make sure to turn those off the day before the service so we could clean them, too.
Deep oven cleaning – You will be pleased to discover that our end of tenancy cleaning includes free deep cleaning of the oven. One of the technicians will detach the removable parts of the cooker and place them in a dip tank to soak while they clean the main body of the appliance. When all parts are perfectly clean, the cooker will be assembled and it will be ready for use.
Interior window cleaning – We can’t forget about the windows. With time, they too can accumulate some dust particles and visible smudges. That is why the cleaners will make sure to wipe them down with special cleaning products and leave them all shiny. But if you want them cleaned from the outside as well, we can do it for an additional fee.
Enhance your tenancy cleaning in Folkestone
Deep Carpet Cleaning
You should also consider the condition of any carpeting and rugs at the property. In case they could use a little deep cleaning, don't hesitate to arrange it with us.
Exterior Window Cleaning
Another way to achieve even more astonishing results is by getting additional outdoor window cleaning that brings amazing shine to the outside of your home.
Our mattress cleaning service uses a deep cleaning method to ensure the freshness and cleanliness of your bedding. The method enables us to remove dead skin cells, bacteria, common household stains, and pet hairs.
Wall Spot Cleaning
If the walls of the property have smudges and marks, then you can take advantage of our wall spot cleaning. It is done with a special type of soap.
If you would like to refresh the furniture of the property a bit as well, then we have the perfect service for that as well. Simply add our upholstery cleaning feature to your booking! We use the same hot water extraction machines to achieve amazing results.
What makes our end of tenancy cleaning in Folkestone fantastic
We have created the ultimate move out cleaning service with all the features one might ask for.
Guarantee for re-clean
We give you a two-day re-clean guarantee (48 hours) but you can prolong it to 168 hours.
Experienced and trained cleaners
The staff consists of highly experienced and professional cleaners who always achieve great result
Simple booking and payment process
Our online system is simple and user-friendly, and the availability is shown in real-time.
Cleaning the oven for free
The oven of the rental property will be deep cleaned to perfection to ensure the best results.
Access key pick up and return
Just leave the keys wherever it is convenient. We can pick them up and return them afterwards.
The service is not limited in time
The cleaners work as long as necessary to complete their cleaning checklist and finish the job.
Frequently asked questions
Can I get a discount on this service?
You will be happy to find out that we have a premium membership. Join the Fantastic Club to unlock £300 in credits, priority booking, preferential rates, and much more!
How many cleaners will you send??
This very much depends on the size of the property. Usually, we send a couple of cleaners but we might send 3 or even 4 for properties with many rooms.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Are you available on weekends?
Yes. We are available all week long, even during the weekend. Log in to our website to check the exact time slots and reserve the one that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 48 hours before the appointment so we can adjust our work schedule.
What is the difference between End of Tenancy and One-Off Deep cleaning?
The move out cleaning is done in accordance with a strict cleaning checklist that is recognised by landlords and agencies, we bring in our own tools and products, and the property has to be emptied of personal belongings. The One-Off Deep cleaning is hourly-based and is based around the cleaning priorities of the household.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I earn back my tenancy deposit?
We are confident that the cleaning will be done according to the standards of any landlord/leasing agent. But keep in mind what your leasing agreement says. What about property damage? Make sure to check everything and arrange repairs if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.