How our regular house cleaning works
Regular cleaning in London - Prices
|Fantastic Club price||Standard price|
|Regular cleaning per hour||£13||£16|
|Regular cleaning + cleaning of 2 carpets||£105||£118|
|Regular cleaning + single oven cleaning||£94||£103|
|Detergents per session (optional)||£7||£7|
Join the Fantastic Club and get:
- Domestic cleaning at £13/h (instead of £16/h)
- 15% OFF your 1st non-hourly service
- Earn credits toward future bookings
- On-time arrival guarantee
- Priority booking & case handling
What our regular cleaning service includes
Here are some examples of priority areas your weekly cleaner can focus on:
- Living room: Dust all decorations, polish the interior side of windows, vacuum and mop the floor, wipe all skirting boards, clean furniture, and empty the bins;
- Kitchen: Wash the dishes, wipe and polish all surfaces, clean the floor, and polish the interior of microwaves, ovens, extractors, fridges, and other appliances;
- Bathroom: Clean the bathroom sink and taps, polish all tiles, scrub the bath and the shower cabin, wipe the bathroom radiator, and disinfect the toilet bowl.
- Bedroom: Clean and polish all surfaces, change the bedding, vacuum the carpet, dust the bed frame, wipe the window blinds, clean all doors and handles, and refresh the floor;
- Hallway: Dust all pictures and light switches in sight, remove dust from furniture, clean the floor, wipe the skirting boards, and refresh the front door;
NOTE: Depending on how many hours you’ve booked, some of the prioritised tasks above may not be completed due to insufficient time. Also, you either need to provide your regular cleaner with detergents or request for them to bring what’s necessary.
Deep home cleaning and Antiviral Sanitisation
If you are worried that your home or any other property you have might have been exposed to dangerous germs, then you can add Sanitisation to your regular home cleaning service. Basically, your cleaner will use a highly effective sanitiser to clean the highly touched areas and surfaces of your home. On the other hand, if you would prefer a more comprehensive approach, then you can book our Antiviral Sanitisation service for your home. We will send a fully equipped technician who will treat your home with a CERTIFIED virucide that has been lab-tested and proven to eliminate all sorts of dangerous germs.
Additional tasks the cleaning service covers upon request
For your complete comfort, our regular cleaning service in London also includes a list of extra tasks that the expert cleaner can do for you. For instance, the pro can help you bring order to your wardrobe by folding and hanging all your clothes. They can also undertake other similar chores as polishing silverware, watering plants, doing ironing and laundry.
However, keep in mind that this extra range of services does not include side tasks, such as cleaning outdoor areas, looking after children, cooking meals, or moving heavy furniture.
Extra services: Want to make your home look pristine clean again? Special deals apply when combining regular cleaning with professional carpet cleaning of 2 carpets or with a single oven cleaning.
Frequently asked questions
Q: How can I make changes to my regular cleaning service?
A: Simply log into your Fantastic account, then go to the Dashboard where you can reschedule or cancel your bookings, request change of the service frequency or adding notes with specific priorities for a certain appointment. It takes only a few moments.
Q: What happens if the cleaner is not available?
A: In that scenario, we will be glad to find a suitable replacement. The new operative will then visit at the usual days and working hours that you have previously chosen.
Q: Do I need to provide the cleaner with cleaning supplies?
A: Your weekly cleaner will use the available cleaning products, materials, and equipment at your household (including your own vacuum cleaner). In case you haven't any cleaning solutions, then please make sure to set up your booking with this in mind. If you would like us to take care and bring our own cleaning products just make sure you add that to your booking.
Q: What are the usual hours the regulars cleaners work?
A: The cleaning professionals have different working hours and availability. Your appointment can start as early as 8am or you can book a later slot in the day and with the service finishing by 9pm. We have cleaners working on weekends and bank holidays too so we have you covered at all times.
Q: How can I take advantage of the special rate of 13GBP?
A: Have you heard of the Fantastic Club? Become a member today to get 20% off your regular cleaning along with other amazing perks like priority booking and seasonal offers.
Q: What is your minimum term?
A: We don't have one, our customers use the service for as long as they actually need it. Only 7 days’ notice is required from you to terminate appointments with us permanently.
Q: Do I have to be home to let the cleaner in every time?
A: There’s no need for that. You can provide your cleaning professional with a set of spare keys that they can use to let themselves in on every schedule visit.
Q: Will I get the same cleaner every time?
A: To ensure we can send your favourite professional as much as possible please stick to the initially chosen day /time / frequency of the service. In case the weekly cleaner is on holiday or cannot attend for any other reason we will be happy to offer you a replacement for the period of your cleaner's absence. Alternatively you can skip appointments until their return.
Q: Do I need to arrange a parking permit for my regular house cleaning?
A: All cleaners travel to their assigned properties via public transportation, so the only thing you’ll need to do is pick a convenient day and hour at which your sessions will take place.
Q: Which areas does the weekly cleaning cover?
A: We are glad to tell you that our service covers all London districts, so we can clean your property wherever you may be. We also perform services in large cities like Bristol, Guildford, Manchester, Oxford and many more. To find out if we cover your area, just enter your postcode in our online booking form.
Q: Could I ask the cleaner to clean the carpet and outside windows?
A: The cleaner can hoover the carpet. If you need a professional deep carpet cleaning service, we would be more than happy to organise a separate professional service for you by a fully trained carpet cleaning technician. The regular cleaner can clean also clean the windows from inside to a reachable height, without the use of a ladder. Should you require any external window cleaning, you can simply book a professional window cleaning service. We will be happy to quote you separately for that.
Q: Can my weekly cleaner also do some ironing?
A: Yes, that is absolutely fine. All you have to do is to add ironing to your list of priorities/ requirements when booking your service. This way we can recommend the correct amount of time needed to go through everything you need to be done.
Q: I’m not happy with the results. What now?
A: If you’re not happy with the cleaning services you receive, then please make sure to get back to us right away. We will assist you in any way possible.
The Fantastic regular cleaners are always near you
If you require weekly assistance with your house cleaning needs, our cleaning company will be happy to help! Currently, we can handle your regular home cleaning chores in the following locations in the UK:View all areas