Lockouts, keys snapped in the barrel and doors that will not close properly, covered across Chelsea, Brompton and World's End.
Two things bring people to the phone. Either you cannot get in, or you cannot leave the place shut. Say which of the two it is and the rest follows quickly.
The latch has caught behind you, or the keys are on a table you can see through the glass. The technician tries to open the lock rather than remove it, and will say straight away if that is not going to work on your door.
Older front doors carry handles, letterplates and escutcheons that are not easy to replace. Working around them takes longer, and it is worth telling us they are there when you call.
Years of turning wears a key down until it finally shears. The broken half can often be drawn back out, though a barrel that has been chewing keys for a while tends to be worth replacing.
Damp, level changes and heavier doors make basement entries their own problem. The lock, the frame and the way the door meets it are all looked at rather than just the barrel.
If you are lifting the handle to get the key to turn, the door has sunk rather than the lock failing. Adjusting the hinges or the metal plate on the frame often fixes it without any new parts.
Locks, handles, frames and the hardware around them are checked once someone has tried the door. If a permanent repair cannot happen the same day, a temporary arrangement can hold until it does.
A lockout, a key snapped in the barrel, or a door that has stopped closing. Which one it is decides the slot you are offered.
Whoever is closest and free comes out, bringing barrels, latches and mortice locks with them rather than fetching them later.
The door is looked over, the sensible options are set out, and you agree the figure before anything at all is touched.
Keys are handed across and the new lock is worked a few times, so you leave the doorstep knowing it runs properly.
A starting price comes with the booking. Damage, door type and the lock you choose all move the number, so it is settled on the doorstep rather than over the phone.
Number of bookings: 522
With Fantastic Services for: 6 years
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What the reviews say
"Outstanding locksmith service! They expertly handled my lock issue and key safe installation. Quality work and reliable service."
Number of bookings: 1576
With Fantastic Services for: 7 years
Other specialities:
What the reviews say
"Trustworthy locksmiths. They installed my lock and key safe meticulously. I appreciate their commitment to quality."
Number of bookings: 236
With Fantastic Services for: 5 years
Other specialities:
What the reviews say
"Highly skilled locksmiths. They ensured my lock and key safe were installed perfectly. Very satisfied with their professional service."
The first thing a technician tries is to get the existing lock open and leave it working. That is better for you and quicker for them, so nobody reaches for anything heavier by choice.
You will be told which situation you are in before anything happens, not afterwards. That includes what it will cost either way.
The old barrel comes out and a new one goes in, so you are left with a working door rather than a hole. The replacement is chosen with you, from what is on the van, rather than being decided while you wait indoors.
A safe is built for one purpose, which is not opening easily. Opening one is a service we offer, but damage free access cannot be promised and you will hear that before the technician starts rather than after.
The map covers Chelsea and the streets running off it, taking in Brompton, World's End, Chelsea Harbour and the roads either side of the King's Road. Give the postcode when you call and you will hear a realistic arrival time for that address.
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