The Fantastic Experience
"Fantastic Services' mission is to make people’s lives easier and happier ...and they certainly lived up to that." @MsPurplePumpkin
Note:
Today, the two people who came to clean my house did not carry out the work properly. Furthermore, neither of them appeared willing or committed to doing the work they were assigned. They also did not seem to understand what I was explaining to them.
What you told me would be provided was one thing, but what your workers actually did today was completely different. Today’s experience has caused me a great deal of disappointment and upset.
I am also very unhappy with your customer service.
On one occasion, I provided my bank details to you in order to make a payment. However, you are now taking the remaining amount that I am supposed to pay directly from my bank account without my permission or prior notification. How is this possible? Please provide me with a clear explanation as to why this payment was taken without my authorisation.
I am extremely concerned about this matter. Please take my complaint seriously and provide me with a proper explanation and response.
Parmar today
Great job and was satisfied with the outcome.
Amazing service! I had both the domestic cleaning and carpet cleaning service come to my flat last week and can honestly say they transformed the place! Both services were efficient and the staff were on time and friendly! The cleaner cleared our cupboards and really went the extra mile to make the place look spotless. All carpet stains were removed with ease and made such a difference! Would definitely recommend this service and use again. So helpful!
My Fantastic Services List:
Regular Cleaning, Carpet Cleaning
I can’t recommend Fantastic Services enough! I found out about them just after I moved house and I hadn’t had time to unpack properly. They suggested I try the wardrobe organisation service and it was brilliant. They even went out and bought extra storage rails for my clothes, and will always go above and beyond. I’m away so often it’s sometimes hard to keep on top of things, it’s great to be able to book a service using the app and schedule in for whenever I need. It really helps to know that if my schedule changes, I can sort things out last minute. A really brilliant service!
My Fantastic Services List:
Home Organising, Carpet Cleaning, Domestic Cleaning, and After Builders Cleaning
“Fantastic Services did after builders cleaning for us. When they were done, I almost teared up – the job they did was this good! They got rid of the plaster which was all over the floor and took care of the dust. Thanks to them, now everything looks like brand new.”
My Fantastic Services List:
One-Off Cleaning, After Builders Cleaning
I’ve always found Fantastic Gardeners to be quite professional. You’ve always given me very fair quotes. The teams are always incredibly friendly, they’re very tidy when they finish and the garden is always clean. I think it’s a very friendly and efficient service.
My Fantastic Services List:
Gardening and Landscaping
The technicians arrived pretty early so my services didn’t run late. And the team I've met thus far is lovely and welcoming and I’m always excited to see the finished product.
My Fantastic Services List:
Carpet Cleaning
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