How to book your end of tenancy cleaning in Durham
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
Check out what your move out cleaning in Durham includes
All the rooms are deep cleaned as best as possible to ensure the return of your deposit.
Living room/bedrooms cleaning – Our service aims not just to clean the general living spaces but to enhance them through cleanliness. That is why the cleaners are very careful and meticulous even with the most basic tasks such as dusting, wiping, hoovering, and mopping.
Bathroom scrubbing – The cleaners use powerful detergents in order to restore the freshness and sanitary state of the bathroom. The toilet and the shower area will receive a thorough scrubbing to ensure they are spotless. Also, the usable reachable surfaces and bathroom fixtures are going to be wiped down with detergent and polished.
Kitchen and appliance cleaning – The kitchen has many usable surfaces that need to be cleaned thoroughly. All the cupboards, countertops, and tabletops. Of course, we will clean the kitchen appliances as well. Dishwasher, toaster, tumble dryer, and so on. Please make sure to turn off the fridge and the freezer the day before your tenancy cleaning service so that we can clean them properly.
Deep oven cleaning – That's right, you will benefit from a FREE deep oven cleaning as part of your end of tenancy cleaning. The cooker is disassembled and the detachable parts are placed in a dip tank to soak in a solution of hot water and detergent. This way all the grease and burnt on grime is removed. Meanwhile, the main body of the cooker is also deep cleaned. At the end, you are left with a perfectly cleaned oven.
Interior window cleaning – This service also takes care of the windows. At least from the inside. The cleaners will wipe down the inner sides of the windows in order to remove any spots and marks. However, if you need the windows well-cleaned from the outside as well, that can be arranged with an additional fee.
Additional services to book with your end of tenancy cleaning
Deep Carpet Cleaning
If the carpeting doesn't look particularly great after your tenancy, then take advantage of our deep cleaning service done with professional equipment.
Exterior Window Cleaning
Don't forget about the windows from the outside. Simply add exterior window cleaning to your booking to achieve even more amazing cleanliness and a complete look.
The same equipment we use for carpet cleaning does wonders on mattresses as well. It takes special equipment to properly clean a mattress, and we sure got it.
Wall Spot Cleaning
Don't worry about the marks and spots on the walls in case there are any. Simply book our wall spot cleaning as part of your tenancy cleaning and the cleaners will make sure to remove those marks.
If you need the sofa and other furniture items deep cleaned as well, then simply add our helpful deep upholstery cleaning option to your end of tenancy cleaning service. We use hot water extraction machines to refresh furniture and remove stubborn stains.
What makes our end of tenancy cleaning in Durham fantastic
Here’s a list with just a few of the main benefits and features that you get with our complete end of tenancy cleaning service.
You have a 48-hour re-clean guarantee but you can extend it to 168.
Professionally trained cleaners
The service is carried out by dedicated cleaners who always aim to achieve amazing result
Easy to book and pay
Our website is easy to use and our availability is shown in real-time. And our services are available seven days a week.
Includes free oven cleaning
The cooker will be deep cleaned and made almost as good as new.
Just give us access
We do key pick up and return. So you can just leave us the keys and we will take care of the rest.
The service is not time-limited
The tenancy cleaners won't stop working until all the tasks are completed and the rental property is presentable.
Frequently asked questions
I would like to get a discount, is that possible?
Yes, by becoming a member of the Fantastic Club you unlock all sorts of benefits, including preferential member rates, £300 in credits, and much more! Find out more about our membership today.
How many cleaners will come?
This usually depends on the property that is to be cleaned. We usually send a team of 2 cleaners but we could send 3 if it is a larger property.
How long does the service take to be completed?
This very much depends on the number of rooms that are to be cleaned as well as their general condition. However, our end of tenancy cleaning is not time-limited so the cleaners will work until all rooms are cleaned up to standard.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my booking?
Yes. Just log in to your account, go to your bookings and make all the necessary changes. Just make sure to do so no less than 24 hours before the service to give us time to adjust our schedule.
Can you explain to me the difference between End of Tenancy and One-Off cleaning?
End of Tenancy cleaning is a more comprehensive service. It is a requirement to have the entire property free of personal possessions. While One-Off cleaning is basically a domestic cleaning service on an hourly basis that handles home chores related to cleaning.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I be able to win back my tenancy security bond after the service?
When it comes to cleanliness, we are confident that we will do the best job possible. But keep in mind that letting agreements also cover other aspects such as damage to the property. So consider if any repairs need to be done. In case your landlord/letting agent is not entirely happy, we guarantee that we will send back the tenancy cleaners to amend the situation if needed.
What is the purpose of the tenancy cleaning video survey and how does it work?
To better understand the cleaning needs of the property, it is best that we survey it. To save time, you can simply get into a conference call with us, flip your device's camera and show us around the property. This option is preferable for larger properties and this way we can give you a more accurate quote for the job.
I have to move out so I can't let the cleaners in the property, what can be done?
We do key pick up and return. So you can leave the keys to a neighbour or a nearby store, perhaps?
Is there something that I have to do before the service?
There are some things that you need to take care of. Make sure that the property will have electricity, hot running water, and working lights in all rooms. Also, please make sure that the freezer and the fridge will be defrosted before the service. And finally, the place needs to be emptied out of personal belongings so it could be cleaned properly.
What other services should I add to my tenancy cleaning for exceptional results?
If you want to achieve truly remarkable results, then we strongly urge you to add carpet cleaning and upholstery cleaning. Mattress cleaning and wall spot cleaning are also great additions.
What about parking? Do I have to arrange any?
Yes, please make sure to take care of that. The cleaners will be bringing their equipment and detergents so it would be helpful if there is a parking spot nearby.
Do I need to provide the cleaners with detergents and cleaning supplies?
No, no need for that. The cleaners bring in their own equipment and cleaning products.
What measures are Fantastic Services taking in regards to COVID-19?
All of our cleaners wear masks while performing the service and maintain social distancing when speaking with the customer. We also offer the option of a contactless end of tenancy service, meaning that you will only need to tell us where to get the keys for the property from and where to return them.