A fresh start begins at home

Summer leaves memories, busy rooms and a few marks behind. Before school runs, packed calendars and everyday routines return, give the spaces you use most a proper reset.

Carpet and upholstery cleaning for London family homes – Fantastic Services

Where would you like to start?

Three ways in. Pick whichever sounds like you.

  • I know what I need

    Straight to prices and what's included. Book in about 60 seconds.


    See prices→

  • Show me what changes

    Watch your home transform, read what other families across the UK said.


    Use the planner→

  • I'm not sure where to start

    Answer a few easy questions and get a plan built around your home. No obligation.


    Read the detail→

  • I want the detail first

    Methods, drying times, products, inclusions, exclusions and how pricing works.


    Read the detail→

Why now?

Before routines return, reset the spaces around you

A well-used home is something to enjoy. A seasonal refresh helps it feel ready for the next rhythm of everyday life.

1. Your home had a busy summer

Family time, visitors, pets and holidays all leave their mark on carpets, sofas and shared spaces.

2. A natural fresh-start moment

As school bags, wardrobes and calendars are reset, your most-used rooms can be next.

3. More time for everything else

One appointment, usually 60-90 minutes, and the deep clean is off your list for the season.

Re-clean promise
Not happy with a treated area? Tell us within 48 hours and we'll return and re-clean it at no charge.
Insured and vetted
Every professional is background-checked and covered by public liability insurance.
Price agreed first
You see the full price before work begins. No on-the-day add-ons, no surprise charges afterwards.
Move it if life changes
Reschedule or cancel free of charge up to 24 hours before your appointment.

Home Reset Planner

Your personalised September reset starts here.

Tell us a little about your home and what summer left behind. You'll get a practical plan, an indicative price and a checklist you can keep - whether or not you book.

Welcome
Welcome home

What would make September feel easier?

Choose the kind of help you need most. We'll shape your Home Reset — and the length of this planner — around it.

Your home

Where does everyday life happen?

Choose the place you call home. We'll shape the plan around it.

Everyday life

What shapes everyday life in your home?

Choose anything that affects how your spaces are used. Pick as many as apply.

Summer came home too

Which summer memories followed you indoors?

No judgement. Pick whatever sounds familiar.

Your priorities

Which spaces need it most?

Choose the rooms that would make the biggest difference. This also shapes your indicative price.

More rooms means a longer visit — we'll show you the range, not a fixed figure.

A quick fact

When were these last cleaned professionally?

This is the single best predictor of how much work a reset needs.

Be honest

How does home feel today?

Pick the answer that makes you smile because it's true.

One last thing

If someone could take one job off your list, what would it be?

We'll use this to decide where your reset should begin.

✨

Building your Home Reset…

Turning your answers into a plan and a price range.

Your personalised plan

Your home is ready for its next chapter.

Here's where we'd start, what it's likely to cost, and what you can do this week for free.

You're closer than you think.

Your September checklist — free, do it yourself

    78%
    Fresh Start Score A strong foundation
    Nothing is booked yet. If you do go ahead: the price is agreed before work starts, your professional is insured and background-checked, and you can reschedule free up to 24 hours before.

    Shall we send this to you?

    Receive your personalised plan, a printable checklist and useful seasonal tips.

    We'll send the plan once. Tips are optional and separate.

    The Home Reset change

    See the difference

    A professional refresh can change how the whole room looks, feels and fits into everyday life.

    Before After
    4.8★

    Average customer rating on Trustpilot

    52,000+

    Customer reviews on Trustpilot

    7 days

    Appointments available, including evenings

    UK-wide

    Local service coverage

    What customers value most

    • Fresh-looking rooms

      Hot water extraction lifts embedded soil, grit and pollen that domestic vacuuming leaves in the fibre.

    • More inviting shared spaces
      Refresh the rooms where family life happens, from the living room sofa to the busiest carpets and hallways.
    • One less seasonal task
      Usually 60-90 minutes on site, walkable in about an hour, dry within four to six.

    No surprises

    What actually happens on the day

    So you know exactly what you're agreeing to before you book.

    1. Arrival and walkthrough

    Your professional arrives in the agreed time window, checks the areas with you and confirms the price before starting.

    2. Preparation

    Furniture moved where it's safe to do so, a fabric test on a discreet area, and pre-treatment of marked patches.

    3. The clean

    Hot water extraction for most carpets, low-moisture methods for delicate upholstery. Usually 60-90 minutes.

    4. Check and aftercare

    You check the work together, then get drying times and aftercare in writing. Anything not right, we come back.

    Customer reviews

    Let real customers do the talking

    Choose your Home Reset

    Refresh the spaces that carried your summer

    Choose the service your home needs, or combine a few for a more complete seasonal reset.

    • Best value
      Carpet cleaning in London - before and after results
      Complete Home Reset

      Refresh carpets, sofas and mattresses in one visit for a more noticeable change across your most-used living spaces.


      package deal up to 25% OFF


      • Carpet and rug refresh
      • Sofa, upholstery and mattress refresh
      • Typically 90-150 minutes in one visit
      Choose full Home Reset
    • Carpet refresh

      For family rooms, bedrooms, hallways and stairs that have seen more activity over summer.


      from £51 for 1 bedroom


      • Hot water extraction, pH-balanced solutions
      • Pre-treatment of marked areas included
      • Typically 45-75 minutes · dry in 4-6 hours
      Choose carpet refresh
    • Sofa refresh

      For sofas, armchairs and soft furnishings used for visitors, pets, naps and family film nights.


      from £66 for 2-seat sofa


      • Method matched to the fabric code
      • Low-moisture option for delicate covers
      • Typically 40-60 minutes · dry in 4-8 hours
      Choose sofa refresh
    • Mattress refresh

      For the mattress you sleep on every night - the one thing in the bedroom that can never go in the wash.


      from £35 for double mattress


      • Low-moisture extraction, pH-balanced solutions
      • Sweat marks, spills and settled dust lifted from the surface
      • Typically 30-45 minutes · dry in 4-6 hours
      Choose mattress refresh
    Compare Carpet refresh Sofa refresh Mattress refresh Complete Home Reset
    Best for Traffic areas, stairs, pets, sand and mud Fabric sofas, armchairs, everyday marks Bedrooms, kids' beds, guest rooms before visitors Whole living space in one visit
    From price £51 (1 bedroom) £66 (2-seat sofa) £35 (double mattress) Bundle with up to 25% OFF
    How price is set Per room, plus stairs Per item and size Per item and size Bundled, per room and item
    Typical time on site 45-75 min 40-60 min 30-45 min 90–150 min
    Typical drying time 4-6 hours 4-8 hours 4-6 hours 4–8 hours
    Method Hot water extraction Fabric-code matched, low-moisture available Low-moisture extraction, both sides Both, as appropriate
    Stain pre-treatment Included Included Included Included
    Re-clean promise Yes, 48 hours Yes, 48 hours Yes, 48 hours Yes, 48 hours
    Not included Repairs, permanent dye loss, wear Leather, dry-clean-only covers Sagging, memory-foam soaking, permanent stains As per each service

    The detail

    Methods, timings, inclusions and the small print

    Everything a careful buyer wants before booking, in one place.

    How we clean, and why
    Carpets and rugs. Hot water extraction is the standard method: a pH-balanced pre-spray to suspend soil, agitation where appropriate, then hot water injected under pressure and immediately recovered along with the loosened soil. It is the method most carpet manufacturers specify for warranty-safe deep cleaning.

    Upholstery. The method is chosen from the manufacturer's fabric code (W, S, WS or X) after a colourfastness test on a hidden area. Low-moisture or dry-compound cleaning is used where water-based cleaning would risk shrinkage, watermarking or bleeding.

    Timings and drying
    Two carpeted rooms 45–75 minutes on site
    Three-seat fabric sofa 40–60 minutes on site
    Carpets and upholstery together 90–150 minutes on site
    Walkable again (socks, light use) About 1 hour
    Carpet fully dry 4–6 hours typical
    Upholstery fully dry 4–8 hours typical
    With air movers and ventilation Roughly halved

    Drying is slower in cold, humid or unventilated rooms, on thick underlay and on dense upholstery foam. Opening windows and running the heating gently is the fastest way to shorten it.
    Products, pets and children
    Treated areas are safe for pets and children once fully dry. Cleaning solutions are professional-grade, pH-balanced and rinsed out during extraction rather than left in the fibre.
    Safety data sheets for every product used can be provided on request.
    What is not included
    Being clear about limits is how we avoid disappointing anyone:

    • Permanent damage: dye loss, bleach marks, burns, pile crushing from heavy furniture and general wear cannot be reversed by cleaning.
    • Structural repair, re-stretching, re-fitting or re-dyeing.
    • Leather and suede upholstery, and covers coded dry-clean-only, are quoted as separate specialist services.
    • Moving heavy or fragile items. Small furniture is moved where it is safe to do so; pianos, wardrobes, aquariums and electronics stay put.

    Your professional will point out anything in this category during the walkthrough, before work starts, so expectations are set in advance rather than explained afterwards.
    How pricing works
    Carpet cleaning is priced per room, with stairs and landings charged separately because they take disproportionately longer. Upholstery and mattresses are priced per item and by size. Three things move the final figure:

    • Volume: number of rooms, number of items and total area to be treated.
    • Condition: heavily soiled areas, pet contamination and long gaps since the last clean take more time and product.
    • Access and location: parking, congestion or ULEZ charges and stair-only access where applicable.

    A minimum charge applies. The full price is confirmed at time of booking and does not change afterwards unless you add work yourself.
    Insurance, vetting and standards
    Background checks Identity and right-to-work verified for every professional
    Training and certification ISO and CHAS certified. SafeContractor approved.
    Complaints route Any complaints are addressed with within 48 hours of contacting us via phone or email.
    Re-clean promise Report within 48 hours, re-clean at no charge

    Questions before booking

    Everything you need to feel confident

    What does the full Home Reset include?
    The full Home reset is a bunde of services that will get your home ready for the cozier months, without you lifting a finger. It includes all and any carpets, rugs, upholstered furniture and mattresses that need attention and you'd like us to deep clean.
    Can I book only carpet and upholstery cleaning?
    Yes, and there are even a few benefits. Both are done in one visit by the same professional, which typically takes 90-150 minutes in total and gets you 15% discount on your upholstedy clean when booking the two services together.
    How long will it take?
    Two carpeted rooms take 45-75 minutes. A three-seat fabric sofa takes 40-60 minutes. A mattress takes 40-60 minutes. Carpets and upholstery together take 90-150 minutes. Stairs add roughly 15-20 minutes because they are slower per square metre than open floor.
    Can you help with stains and pet odours?
    Yes. Most of what summer leaves will no longer be part of your carpets and sofas: sand and grit, mud, pollen, food and drink spills, and surface pet odour. What cleaning cannot reverse is permanent change to the fibre - dye loss from bleach or strong cleaners, burns, and colour that has already faded. Odour that has soaked into the underlay or a sofa's foam core needs a separate treatment, which your professional will identify and quote on site rather than promise in advance.
    How soon can I use the carpet or sofa again?
    Walk on carpet in socks after about an hour. Full drying is typically 4-6 hours for carpet and 4-8 for upholstery. Drying time is roughly halved if air movers are used or you open windows and run the heating gently. Cold, humid or unventilated rooms and thick underlay both slow drying down. Best to keep pets and children off treated areas until fully dry.
    What if I'm not happy with the result?
    Tell us within 48 hours and we will return and re-clean the area at no charge. If a second visit does not resolve it, we will explain why - usually because the mark is permanent damage rather than soil - and discuss the options.
    Can I change or cancel my appointment?
    Yes, free of charge up to 24 hours before your slot, online or by phone. Inside 24 hours a late-change fee may apply because the slot cannot usually be refilled.
    Do I need to be home, and do I need to prepare anything in advance?
    Someone over 18 needs to be there at the start to agree the areas, and at the end to check the work. In between you are free to get on with your day. Please clear small items from the floor and lift anything fragile; your professional will move light furniture where it is safe to do so.

    Ready when you are

    Start the new season feeling ready.

    Let summer leave the memories, not the marks. Refresh the spaces you use most and return to routine with one less thing to think about.

    • Price agreed before work starts
    • Insured, background-checked professionals
    • Free reschedule up to 24 hours before
    • Re-clean promise within 48 hours

    Start your Home Reset booking

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