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Cleaning and maintenance for facility, block management, RMCs & RTMs

Fantastic Services provides planned, reactive, and specialised cleaning and maintenance for facility managers, block management companies, Residents' Management Companies, and Right to Manage Companies. We work directly with your organisation or partner with your managing agent, following your preferred procedures for quotations, work orders, access, and reporting.

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Cleaning & maintenance company trusted by small businesses, agencies, and global brands

Complete Service Offering for London Properties

Multi-service solution for RMCs, RTMs, and block management

Managing a Residents' Management Company (RMC), a Right to Manage Company (RTM), or a residential block in London requires a diverse range of professional services. From day-to-day cleaning and maintenance to compliance management and emergency response, property management demands expertise across multiple disciplines.

As a multi-service supplier, Fantastic Services provides a comprehensive suite of cleaning and maintenance solutions designed specifically for the facility management and block management sectors, RMCs, and RTMs.

Rather than juggling multiple contractors with different standards, invoicing systems, and response times, all services are delivered through one trusted partner. Whether you need routine contract cleaning, electrical repairs, emergency callouts, or pre-planned maintenance (PPM) scheduling, our teams provide a consistent, professional service across all fields. Your arrangement can cover a single building, multiple developments, or a wider London property portfolio.

Cleaning and maintenance services for managed properties in London

Coordinating cleaning and maintenance across multiple contractors, each with different standards and schedules, creates inconsistency and additional management burden. Our multi-service approach addresses this through unified standards, predictable scheduling and professional oversight.

  • Contract Cleaning

    When cleanliness declines, RMCs and RTMs face resident complaints, perceived neglect, and a decline in property value. Our contract cleaning eliminates these risks through reliable, professional service, ensuring:

    ✔ Daily, weekly, or customised cleaning schedules
    ✔ Digital reporting, providing instant visibility into completed tasks
    ✔ Unified cleaning standards across all areas
    ✔ Scheduled service with predictable budgeting and no surprise invoices
  • Deep cleaning & specialist cleaning

    Whether you're preparing communal areas for a major event, addressing deep cleaning after building work, or tackling accumulated grime in overlooked spaces, our teams deliver thorough, professional results. Our deep cleaning & specialist cleaning services:

    ✔ Address complex challenges that routine teams can't handle
    ✔ Are available on demand - no need to manage separate contractor relationships
    ✔ Integrate seamlessly into your broader facility management partnership
    ✔ Ensure strict compliance with health and safety standards
  • Electrical services & safety

    Electrical systems in residential blocks require professional installation, repair, and certification to comply with Building Regulations and electrical safety standards. Our qualified electricians manage routine maintenance, emergency repairs, circuit upgrades, and all testing and certification requirements. Key benefits:

    ✔ Keeps electrical systems safe and compliant with Building Regulations
    ✔ Regular testing and certification minimise regulatory risk
    ✔ Provides 24/7 emergency response for electrical faults
    ✔ Provides a single point of contact for all electrical needs - no juggling multiple contractors
  • Plumbing & heating services

    Our plumbers and heating engineers provide routine maintenance, emergency repairs, boiler servicing, and system upgrades to keep essential systems running safely and reliably. We provide:

    ✔ Scheduled boiler servicing that maintains peak efficiency and safety compliance
    ✔ Preventative maintenance programmes to eliminate costly emergency callouts
    ✔ 24/7 emergency response for burst pipes, heating failures, and water leaks
    ✔ Fixed annual contracts that lock in predictable maintenance costs - no surprise bills
  • Handyman & general repairs

    General maintenance, door repairs, handle replacement, hinge fixes, minor structural adjustments, and fitting installations accumulate over time and affects building condition and resident satisfaction. Our commercial handymen provide reliable, professional service and ensure:

    ✔ Single point of contact for all general maintenance needs
    ✔ Quick turnaround on small repairs
    ✔ Comprehensive facility management service
  • Pest control & prevention

    We provide professional pest prevention, identification, and treatment. Our teams inspect communal areas regularly, identify pest risks, and respond quickly to resident reports. We use professional-grade treatments and prevention strategies, keeping residential blocks pest-free and compliant with health standards. Our service guarantees:

    ✔ Reduced risk - regular inspections reduce the likelihood of infestation
    ✔ Emergency callouts - rapid response to pest emergencies.
    ✔ Professional treatment that prevents escalation
    ✔ Protects residents' health and satisfaction
  • Waste management

    Our commercial waste management service helps RMCs, RTMs, facility managers, and block management companies keep buildings safe, clear and professionally maintained. We provide scheduled collections, one-off clearances, communal bin area clearance, and bulky waste removal in London, ensuring:

    ✔ Zero overflows - regular waste collection eliminates messy waste build-ups and pest hazards.
    ✔ Enhanced curb appeal - clean, well-maintained bin areas to improve the property's appearance.
    ✔ Effortless compliance - licensed waste carriers handle materials responsibly and in line with environmental requirements.

Pre-planned maintenance & compliance for RMCs, RTMs and block management

Regulatory bodies increasingly expect facility managers, block management companies, RMCs and RTMs to demonstrate a proactive approach to building maintenance. Health and safety standards, Building Regulations and fire safety requirements all emphasise prevention, regular inspections and documented maintenance rather than reactive repairs alone.

Our planned preventative maintenance (PPM) programmes ensure building systems function reliably and help RMCs and RTMs meet compliance requirements. Detailed PPM records also provide evidence that the resident directors and RTM directors maintain the building professionally and safely.

Our engineers manage the full building maintenance calendar, including electrical inspections and testing, annual boiler servicing, routine plumbing inspections, fire safety equipment testing, and HVAC maintenance. Property management teams benefit from a single point of contact and a coordinated schedule instead of juggling multiple contractors for each building system.

By scheduling work before problems arise, management organisations are more likely to pay planned maintenance rates rather than emergency call-out charges. Each PPM programme can be aligned with the annual service charge or facility management budget, helping RMC and RTM boards plan expenditure more effectively and reducing the risk of unexpected costs. This proactive approach supports stronger maintenance standards, more reliable annual budgets and better long-term protection for the property.

ENHANCING PROPERTY MANAGEMENT

Benefits of Fantastic Services in facility and block management

Our services simplify day-to-day facility and block management by consolidating cleaning, maintenance and specialist support under one service partner. Key benefits include:

  • One SLA (service level agreement) - all terms are defined once and remain consistent across cleaning, electrical, plumbing, and pest control
    • Improved resident satisfaction - a clean, well-maintained environment contributes to resident satisfaction and retention.
    • Property value preservation - regular upkeep maintains and enhances the value of managed developments.
    • Compliance with regulations - we ensure managed properties comply with all relevant health and safety requirements, fire safety requirements and Building Regulations.
      • Certified, insured, and accountable - we carry comprehensive insurance, maintain industry certifications (ISO 9001, Safe Contractor, RSPH, CHAS), and guarantee the quality of our work.

Most booked services for facilities, blocks, RMCs & RTMs in London

Our team is committed to providing exceptional service that upholds the integrity and value of your managed properties.

Client Testimonials

Hear what makes Fantastic Services a trusted partner

Bobo Kids

"I didn’t even have to prompt certain request. I was offered a fully fair service. Every time there was an installation I received images of what has been done and I got Fantastic Customer satisfaction service after. I am very happy."

Louise Hebden

Senior Property Manager

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Teddy Hingley

Your Airhost

“Fantastic Services have been working with ourselves for number of years now and I only can say that the experience we have with them has been absolutely second to none.”

Teddy Hingley

Business Development Manager

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Roxane Hadfield

Allvue systems

"I've been an office manager in the city for about 20 years now, and I can honestly say that over the last 3 or 4 years, it has become really difficult to find good maintenance people - but Fantastic Services have changed that for me."

Roxane Hadfield

Office Manager

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One SLA, one standard, one partner for everything

50,000

customers each month

2,000+

trained Fantastic professionals

500+

franchise partners on three continents

Over 100

commercial cleaning & maintenance services

14+

years of industry experience



Why property managers, RMCs and RTMs choose Fantastic Services

We recognise the complexities involved in facility and block management and the critical need for impeccable cleaning and maintenance services. Our objective is to partner with facility management teams, block managers, RMCs and RTMs, ensuring that our commercial cleaning and maintenance solutions are delivered with precision and tailored to meet their specific requirements. Here is how we streamline service delivery:

✓ Decreased supplier changes

Contractor turnover creates operational disruption and inefficiency. With Fantastic Services, your dedicated account team provides continuity - they understand your building's layout, maintenance requirements, seasonal challenges, and residents' priorities.

✓ 24/7 emergency response & rapid support

Rather than scrambling to find the right contractor when emergencies strike, you contact Fantastic Services. We immediately mobilise the appropriate specialist - electrician, plumber, or handyman. The issue is resolved quickly and professionally, so residents experience minimal disruption.

✓ Annual contract and predictable budgeting

Multiple contractors create multiple problems: fragmented invoicing, varying payment terms, and unpredictable emergency costs. Our annual facility management contracts consolidate cleaning and maintenance services into a single agreement with transparent pricing, cost predictability, and complete budget control.

✓ Pre-planned maintenance (PPM)

Proactive estate management through preventative maintenance prevents emergencies, reduces repair costs, and keeps managed facilities in London compliant. Rather than waiting for systems to fail, we schedule regular inspections and maintenance. This ensures documentation stays current, facilities remain safe and fully operational, and buildings meet all regulatory requirements.

✓ Dedicated commercial account manager

A dedicated account manager understands your building, your challenges, and your priorities. We communicate proactively about seasonal maintenance and anticipated costs, identify opportunities to improve efficiency, and seamlessly coordinate quotations, schedules, changes, invoicing, and escalations.

✓ Professional expertise across multiple disciplines

Facility and block management demands diverse expertise - electrical systems, plumbing, HVAC, pest control, and more. Fantastic Services delivers professional support across all these disciplines with teams that are trained, certified, and experienced.

Elevate your building management with Fantastic Services

Enhance your facility and block management with Fantastic Services. Contact us to discuss how our tailored cleaning and maintenance solutions can support your management objectives, ensuring efficiency and resident satisfaction. We are ready to align with your property management strategy, offering quality, reliability, and a partnership that adds value to your managed properties.

The image is a group photo of several Fantastic Services account managers who are dressed in business casual clothing.