Low Moisture Carpet Cleaning and Water Stain Removal for Power Office Services Ltd

When Power Office Services Ltd. contacted us after a water leak left a significant stain on their office carpet, they needed a cleaning partner who could deliver flawless results without disrupting their workday. With a strict access window and carpet tiles requiring a careful, low-moisture cleaning, we provided the trusted expertise and precision they needed – all while keeping their business running smoothly.

Power Office Services Ltd., a well-established London business, has partnered with Fantastic Services for various cleaning needs since 2019. Over the years, the company has utilised our office cleaning, after-builders cleaning, and window cleaning services across multiple properties. Committed to maintaining a pristine and efficient work environment, the company once again turned to us to address specific carpet cleaning needs at its office.

When Power Office Services Ltd. contacted us, they had a unique set of requirements. The company was in the process of moving some old furniture and needed a reliable solution for:

• Removing a large water stain – A significant water stain remained on the carpet tiles after a leak and required professional treatment to prevent permanent damage.
• Cleaning 88 sqm of high-traffic office carpet – The carpeted office space had endured heavy foot traffic and accumulated significant dust, debris, and stains during the furniture removal process. The carpet tiles required deep cleaning to restore their appearance.
• Deep carpet cleaning without causing damage – Carpet tiles are glued down, making them sensitive to high temperatures, harsh detergents, or excessive moisture, all of which could damage the tiles or adhesive. The challenge was to achieve a thorough clean while avoiding these risks.
• Fast drying time – The office needed to resume regular operations quickly, so the carpets had to dry rapidly without compromising cleaning quality.

Fantastic Services implemented a comprehensive cleaning strategy to address the specific challenges, safely restoring the carpets and ensuring the office was ready for use with minimal disruption.

Step 1: We began by pre-treating the affected area with a gentle detergent spray to break down the water stain left by the leak.

Step 2: Our low-moisture cleaning machine then dispersed additional detergent while simultaneously deep-cleaning the carpet tiles, safely lifting the stain from the fibres.

The result: The water stain was completely removed, leaving the carpet looking spotless.

1. Vacuuming

   Once the furniture had been moved, we vacuumed the entire area thoroughly, removing built-up dust and debris that had accumulated under desks and units, including remnants left from furniture cutting.

2. Pre-spraying Target Areas

   With the surface prepared, we applied specialised detergents to the heavy stains, high-traffic lanes and any old marks and spills. The solutions were left to dwell to break down soil and loosen dirt from the carpet fibres.

3. Low-moisture Deep Cleaning

   We effectively cleaned the carpet using a specialised low-moisture machine with rotating pads that agitate fibres and dislodge embedded dirt and debris. Using minimal water and detergent, the machine removed dirt from the fibres, ensuring the carpet tiles remained stable, safe and undamaged throughout the process.

4. Additional Stain Treatment

   Two heavy stains received additional targeted treatment to ensure complete removal.

The result:
By the time we reached the final section of the floor, the first area we had cleaned was already about 95% dry. The carpet was left spotless and fresh-smelling, drying completely within 2 hours. This allowed the office to resume normal operations with minimal downtime.

• Water stain removal – The large water stain was fully removed without any marks or lasting damage to the carpet tiles.
• Comprehensive carpet cleaning – All 88 sqm of carpet tiles were thoroughly cleaned and revitalised, with all stains effectively removed. The office was left spotlessly clean and fresh-smelling, with no damage to the carpet tiles or adhesive, ensuring the integrity of the flooring was maintained.
• Quick office availability – Thanks to our low-moisture cleaning process, the entire carpet dried within approximately 2 hours. The office was ready for use shortly after the service with minimal disruption to operations.
• Client satisfaction – The client was extremely pleased with the high-quality results and our flexible scheduling that accommodated their needs.

This case study demonstrates the effectiveness of Fantastic Services in providing customised carpet cleaning solutions for businesses. Using specialised low-moisture cleaning techniques and a meticulous, professional approach, we restored the office carpets to pristine condition, ensuring minimal disruption to the client’s operations. Power Office Services Ltd. was highly satisfied with the results, and the office was ready for use in no time.