- One central office that organizes all orders
- Franchise package customized to your needs and preferences
- Head office will both book and organize your jobs according to your preference
- Constant training and support every step of the way
- Complete bookkeeping service with a detailed report sent to you at the end of every month
- Provision of marketing materials to ensure you more return clients
- Initial training for every new team starting
- Growth and development opportunities
- Constant support on all aspects of your business
- Knowing how to meet customers’ expectations and keep them satisfied
- Sufficient command of English including service-specific terminology
- Ability to carefully look after and maintain a sustainable client base
- Desire and capacity to work honestly and hard in the name of your business
- Reliability and capacity to learn
Do I need experience to become part of Fantastic Services?
Experience in the service that you would like to develop your business is preferable but not a must. What we cherish the most is your motivation and desire to learn and develop. We can assure you that with or without experience you will go through our specialized training sessions in order to learn how to deliver a fantastic service to any customer.
What service can I start with?
There is variety of services that are part of our family. We have over 25 different services. Some of them can be combined.
- Domestic regular cleaning
- One off cleaning
- End of tenancy cleaning
- Carpet & Upholstery cleaning
- Window & gutter cleaning
- Oven cleaning
- After Builders cleaning
- garden design and landscaping
- garden maintenance
- tree surgery
Handyman & Building Services
- handyman jobs
- electrician jobs
- plumber jobs
- floor sanding
- painting & decorating jobs
- carpentry jobs
- bathroom/kitchen fitting jobs
- flooring repair and installation
- removals services
- delivery and packing services
- storage services
Rubbish removal services:
- rubbish loading, transportation and disposal
- rubbish retrieval
Pest Control services
- Inventory, EPC, Gas certification services
How much time it will take to get a return on my initial investment?
Fantastic Services platform is designed to keep you busy as per your performance. We have an established a rating system for our partners and allocate our clients depending on your performance. This means that the better service you deliver the more clients you will get and the faster you will have a return on your investment. We have estimated that the average time to get a return of the investment you did is 3 to 6 months depending on the service and your team/s performance.
How will I get clients?
The day you become a partner of ours you will receive access to our automated customer relation management system (CRM). You will have a daily individual schedule for each team you have and you will be able to see your jobs the day before you have to deliver them. The system is pretty flexible and you will be given a reasonable time frame to confirm whether you would like to take the job or not. The jobs will be allocated to your schedule depending on areas you agreed to cover and your rating.
Do I need to manage the sales and customer service myself?
No, it’s all taken care for you. Fantastic Services has hundreds of Sales specialists and customer care agents. We have a customer-centered policy and we want to make sure that our clients will come back to us.
I already have clients. How do I need to proceed with them?
You can keep the clients you already have. However, please bear in mind that agreeing to become a partner of ours means that you agree to work exclusively with Fantastic Services brand. This means that your clients will remain yours but they will have to receive a notice that the service they get in the future will be provided by Fantastic Services. Also the relevant commission charges on this will apply.
How much is the franchise fee?
The franchise fee is designed to fit the capabilities of the small business. We have only one franchise fee which covers it all from the very beginning throughout all the way of your business development. It includes all the jobs that will be negotiated and served over the phone for you, all financial reports that you will be receiving from our finance specialists, marketing materials and promotion campaigns we organize, constant support and business consultation. There are no per lead, flat, weekly or monthly fees and most important of all no hidden fees.
To get a precise franchise fee, please fill in the application form. We will contact you shortly with more information.
Do I need to pay everything at once?
No. Your payment can be divided into monthly instalments without any interest on top.
What do I need to start with?
Depending on the service you might need different type of equipment and/or vehicle. You will be advised thoroughly what is that you need in order to be professional at delivering a service. Most services require human resource so it might be a good thing to be prepared with having a few people who you can start working with. Fantastic Services can also help you with HR consultations and recruitment.
Apart from that you will need to:
- Register a company;
- Get public liability insurance;
- Have a valid UK ID
I want to start but can’t afford to buy equipment/vehicle for the type of service I need. Fantastic services can assist you with this too. We are happy to support and provide you with full equipment, which you can pay for on monthly installments with no additional charges. We also have a variety of options to supply you with a vehicle- you can either purchase it yourself or rent it from us.
Angel Stoyanov – End of Tenancy Cleaning and Window Cleaning
“Couple of years ago, a friend of mine told me about this opportunity to start my own small business. I liked the idea and decided to take on the challenge. I started offering window cleaning services, with a single team. Now, two years later, I have a few teams that deliver end of tenancy cleaning. Fantastic Services offers marketing strategies, support and training that really do work! Thank you, Fantastic Services for working for me and with me, for helping me develop and grow my business, and for assisting me in opening new work positions.”
Svetoslav Dersahagyan – Carpet Cleaning
“My name is Svetoslav Dersahagyan. I was born in Plovdid, Bulgaria. I have been living in London for 12 years and own a carpet cleaning company. I have been Fantastic Services’ partner for over 5 years. I will be very happy to continue working with them in future because Fantastic Services offers excellent marketing ideas and quality support. I now have 10 carpet cleaning teams and my company continues to grow. What’s unique about working with Fantastic Services is the fact that they offer support for all businesses during their development. Thank you, Fantastic Services for being an amazing partner!”
“My name is Aleksander Pachemanov. I was born in Smolyan, Bulgaria. I am 29. I came to the UK about 10 years ago. When I first came to London, I studied English for a few months in London Study Centre and after, I started working on different construction sites. Later on, I decided to start working for myself – become self-employed. At the beginning, I used to work on my own. For me, it is very important to deliver high quality services, that’s why clients recommend me to their friends. As a result, I soon needed to hire more people to help me out. At the moment, I have two gardening teams. In the summer season, my gardening teams are actually three, in order to make sure they all have days off and we are still offering the high quality services we are known for. Thanks to Fantastic Services, my teams and I always have jobs lined up. This is something very important for me not just because of the constant money flow, but also because I get to keep my employees and can always count on them. Thank you, Fantastic Services!”