How to book your end of tenancy cleaning in Custom House
- Enter your postcodeOpen our booking form and enter your local postcode.
- Configure your serviceFill in all the details and specify your preferences.
- Reserve a time slotChoose when the end of tenancy cleaners should come.
- Complete your bookingFinalise everything and pay with your card.
Check out what your move out cleaning in Custom House includes
A full-service cleaning of every room is done as per official agency guidelines.
Living room/bedrooms cleaning – The cleaners will bring forth their meticulous approach to cleaning in order to deliver excellent results. They will make sure to dust and wipe down every reachable surface to ensure that the place is perfectly sanitary.
Bathroom scrubbing – The bathroom will be cleaned to perfection. The cleaners will use powerful detergents to scrub the toilet and the shower clean. Then they will move on to the fixtures and useable surfaces in order to bring complete cleanliness to the area. Everything will be polished and made shiny.
Kitchen and appliance cleaning – Please be advised to defrost the freezer the day before your tenancy cleaning service. It is also recommended to empty out the fridge and turn it off as well. This way the tenancy cleaners will be able to clean them properly along with the rest of the appliances in the kitchen. The reachable surfaces of the kitchen will be cleaned and polished as well to ensure the place is left in the best possible condition for the next tenants.
Deep oven cleaning – Don't worry about the oven because our service takes care of it. A technician will examine it to determine if it functions properly. Then they will scrub the entire cooker and make it look almost as good as new. You will be amazed by the results if you are able to see the oven after the service.
Interior window cleaning – The tenancy cleaners will wipe the windows on the inside. However, if you want to have the windows cleaned on the outside as well, then we recommend for you to arrange that while booking your end of tenancy,as the exterior cleaning of windows requires the use of special equipent.
What to combine with your tenancy cleaning in Custom House
Deep Carpet Cleaning
Have you considered the condition of the carpets and rugs? Do they have any visible marks and stains? Consider having them deep cleaned as well. You can arrange arrange that with your booking online.
Exterior Window Cleaning
Don't forget about the shine of the windows from the outside! You can bring it back with our enhanced window cleaning option.
If you are looking for a fast and effective way to have your mattress cleaned, then don't hesitate to contact us today and arrange this service. We use the most advanced deep cleaning to deliver amazing results. It's a great way to restore even the most shabby mattress!
Wall Spot Cleaning
Resort to our wall spot cleaning service in case the walls have visible marks and spots on them. We will be able to restore them.
In case the sofa and the armchairs could use a bit of cleaning as well, try out our deep upholstery cleaning feature, which can be added to your end of tenancy clean.
Why opt for our end of tenancy cleaning in Custom House
We always aim to provide the highest quality service that comes with as many benefits as possible.
Our service comes with 48-hour re-clean guarantee. You can opt for our feature that extends the guarantee to 168 hours.
Professionally trained cleaners
The service is carried out by dedicated cleaners who always aim to achieve amazing result
Simple booking and payment process
Our online system is simple and user-friendly, and the availability is shown in real-time.
Free oven cleaning
You will be happy to find out that the cooker will be deep cleaned for free as part of the service.
You can leave us the keys
All we need is the keys to the rental property and we will take care of the rest.
The service is not hourly
The tenancy cleaners will complete the entire cleaning checklist, they won't stop until the job is finished.
Frequently asked questions
Can I get a discount on this service?
You will be happy to find out that we have a premium membership. Join the Fantastic Club to unlock £300 in credits, priority booking, preferential rates, and much more!
How many cleaners will you send??
This very much depends on the size of the property. Usually, we send a couple of cleaners but we might send 3 or even 4 for properties with many rooms.
How much time does the service take?
This depends on the size of the property and the condition of the rooms. But keep in mind this service is not limited by time. The cleaners will work as much as necessary to complete the service.
Can I book a service for the weekend?
Sure, just use our website and you will have access to our availability for the next month or so. You will be able to book the slot that works best for you.
Can I reschedule my service?
Yes, all you need to do is to log in to your Fantastic Account, go to your bookings, and make the necessary adjustment. But please make sure to do so at least 24 hours before the appointment so we can adjust our work schedule.
What is the difference between End of Tenancy and One-Off Deep cleaning?
The move out cleaning is done in accordance with a strict cleaning checklist that is recognised by landlords and agencies, we bring in our own tools and products, and the property has to be emptied of personal belongings. The One-Off Deep cleaning is hourly-based and is based around the cleaning priorities of the household.
Can you do the tenancy cleaning while I still live at the property?
This is not possible. The property has to be vacated and free of personal belongings so the service can take place. This is because there is a 48-hour free re-clean guarantee.
Will I be able to win back my tenancy security bond after the service?
When it comes to cleanliness, we are confident that we will do the best job possible. But keep in mind that letting agreements also cover other aspects such as damage to the property. So consider if any repairs need to be done. In case your landlord/letting agent is not entirely happy, we guarantee that we will send back the tenancy cleaners to amend the situation if needed.
How does the tenancy cleaning video survey work?
This option is preferable in case the property is a bit bigger. Think 5 bedrooms and beyond. This way we will be able to give you a more accurate quote for the job.
Do you do key collection and return?
Yes, you can simply give us instructions on how to get the keys. The cleaners will return them after the job is finished.
Is there anything I need to do before the service?
Yes, there are a few things. You must make sure that the property is free of personal belongings. Make sure that any rubbish is binned or bagged. Also, defrost the fridge and the freezer so they could be properly cleaned. And last but not least, please make sure that the property will have hot running water, electricity, and working lights everywhere so it can be properly cleaned.
What other services compliment the end of tenancy cleaning well?
You can consider wall spot cleaning in case the walls have some visible spots and marks. Also, upholstery cleaning and carpet cleaning are great additions. Mattress cleaning is another popular option.
Do I have to arrange parking?
Yes, please make sure that there will be an available parking spot nearby because the cleaners will be bringing all sorts of heavy equipment and detergents to complete the service.
Do I need to supply the cleaners with any detergents and/or cleaning equipment?
This will not be necessary. The cleaners bring everything they need to complete the service.
How does Fantastic Services deal with COVID-19?
All of the cleaners we work with wear masks during the clean and always maintain social distancing when in the presence of the customer. If you do not wish to meet the cleaners, you can even arrange for them to pick up your keys from another address and then return them once they're finished cleaning.